You can print, scan and photocopy on A3/A4 standard white paper on any of the Samsung printers across UAL sites. Find specialist printing facilities for any other requirements.
COVID-19 and printing
We have temporarily adjusted our printing services within UAL libraries to accommodate social distancing.
Clean before use
Please use good hand hygiene before and after touching printers. Wipe printer surfaces clean before and after use using the products provided.
‘One touch’ printing
Print all documents with a just one tap of your UAL ID card. Any document you have sent for printing will be released as soon as you tap your card.
USB printing has been disabled
As a temporary measure, you can no longer use a plug-in a USB to print directly from a printer. This is to limit physical touch points where possible.
Remove your jobs
If you need to cancel a print job, please do this at your computer by opening the print queue function, rather than cancelling on the printer’s touchscreen.
Keep your distance
Please avoid queuing at printers and give people space wherever possible to avoid overcrowding.
How do I cancel a print job?
You can cancel a print job using the PaperCut portal:
- Log into Papercut with your UAL credentials
- Go to Jobs Pending Release
- Select Cancel against the relevant print job
If the print job does not disappear from the queue, select Refresh Now.
Use the following guides to get the most out of your printing and help with common queries.
Print from UAL computers
- Open the file and select File > Print
- Under Printer select UAL Colour (colour) or UAL Mono (black and white)
- Select Print
- Press your student ID card to the icon on the side of the printer's reader to log in
- Select your print jobs and follow the on-screen instructions
Forgotten your ID Card?
Select Login with networking ID from the printer's homescreen and use the keypad to enter your UAL network username and password.
Print from USB devices
USB printing is currently unavailable due to COVID-19 social distancing guidelines.
You can print .JPEG and .PDF files using a FAT32 format USB only. Other file types and USB formats are not currently accepted.
Print from your device or another location
Print wirelessly from your laptop, smart phone or tablet using Mobility Print. All prints are automatically set to print double-sided and A4
Send a file to UAL printers while you're off-site. Access Web Print from the online portal.
A4 colour: 15p per page
A3 colour: 24p per page
A4 black and white: 4p per page
A3 black and white: 8p per page
Purchase your credit online
- Use your UAL credentials to log in to PaperCut
- Select Add Credit
- Choose the amount - either £2, £5, £10, £20, £50 or £100
- Select Add Value
- You will be directed to a payment scree. Enter your card details and select Pay Now
Print credit refunds
Refunds cannot be issued for any unused credit on your account - only purchase the necessary credit for your work.
If a printer fault has resulted in you being charged in error and you're in a library or Learning Zone, please speak to library staff. If you're in another area, please call the IT Service Desk on +44(0)20 7514 9898.
Due to COVID-19 site closures, some students may not have been able to use their credit balances before graduating in the summer of 2020. Any outstanding balances will therefore be donated to the Student Hardship fund.
Find specialist printing facilities
UAL printers are designed for standard white paper only. Should you need to print on any other medium, there are computer and printing facilities available at every College:
- Camberwell College of Arts
- Chelsea College of Arts
- Central Saint Martins - also see digital media
- London College of Communication - or visit LCCTech (search 'printing')
- London College of Fashion - search 'printing'
- Wimbledon College of Arts
Need to make an Online Resource Booking? Go to ORB and select your College.
Binding and laminating
You can bind or laminate your work at the Open Space at LCF and the Digital Reprographics Area at LCC.
The Open Space at LCF High Holborn offers binding and laminating services. This space also offers:
- Paper trimmers
- Cutting mats
- Bulk copying
- Tracing paper
- Acetates and other stationary
Need IT support?
Contact the UAL IT Service Desk