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How to pay your tuition fees

Information about paying your tuition fees directly or through a sponsor, refunds and our payment terms.

Important Notice

You must pay your tuition fee amount owed (or provide confirmation of your funding arrangements) before your enrolment can be confirmed. You won’t be able to begin or continue your studies until you are enrolled.

Making a Payment

Pay using your UAL Portal

Payment before enrolment  

Whether you’re enrolling with us for the first time, or returning to your studies, the first step is to complete online registration using your UAL Portal. We’ll send you an email when you’re eligible to start your online registration.

During your online registration you’ll be asked to pay your tuition fee amount owed. You will make the payment in the ‘my Online Registration’ section of your UAL Portal. The payment will be processed by a platform called Flywire.

Payment after enrolment

Once you’re an enrolled student, you can make tuition fee payments in the ‘my Finance’ section of your UAL Portal. The payment will be processed by a platform called Flywire.

Payment after you have finished your studies

If you have tuition fee payments to make after you’ve finished your studies, and you left us more than three months ago, go to the Flywire Open Payment Gateway at arts.flywire.com to begin the payment process.

If you have any questions about making a payment, visit Flywire help.

Paying in instalments

For all postgraduate courses (including graduate diplomas) that last longer than 30 weeks you can choose to pay your tuition fees in instalments. For more information visit our Pay Fees by Instalment page.

Cash

Unfortunately we are unable to accept cash payments.

Cheque or banker's draft

Unfortunately we are unable to accept banker’s drafts or cheques in foreign currency (including travellers' cheques).

Sponsors

If your employer or another organisation agrees to pay all or part of your tuition fees, the University will invoice them for the appropriate amount.

Note: Parents, family and friends are not considered to be sponsors.  If they assist with your fees, you are self-financing and must pay the fees accordingly.

Please ensure your employer or other organisation provides the University with the following information, either by an official letter on company headed paper and signed by an authorised person, or an official signed purchase order:

  • Your full name (and University Student ID number if known).
  • The amount of tuition fees they will pay and the academic year.
  • The name of a responsible individual, organisation and address to whom the invoice should be sent.
  • A reference (or purchase order number) to be quoted (if applicable).

You must upload a copy of the letter or purchase order when completing the tuition fees payment section during your online registration for enrolment.

Note:

  • The University reserves the right to not accept a sponsor.
  • The University reserves the right to not accept a sponsor’s letter or purchase order if the necessary information is not complete.
  • A new letter or purchase order is required for each academic year of study.
  • Invoices will be raised within 21 days of enrolment.
  • Full payment is due within 30 days of receipt of invoice.
If your sponsor fails to pay, or withdraws their support at any point in the year, you are still responsible for any outstanding fees and the University will hold you liable for this amount.

Refunds

If you are entitled to a refund, you may submit a refund request form which can be obtained from your college or international office.

Please note:

  • All refunds will be made to the individual or organisation that originally paid the fees. If a third party has paid the deposit on behalf of the student the refund is made to the third party.
  • Refunds can only be made to the account which the original payment was made from.
  • If you are entitled, refunds will be processed within 21 days of receiving a correctly completed refund request form.
  • All refunds will be made in £ sterling. Any bank charges or currency conversion costs incurred in making a refund shall be borne by the student or the third party receiving the payment.

Payment terms

It is important that you pay your fees on time. If all or a proportion of your fees or charges remain unpaid after the due date relevant to your chosen method of payment, charges and/or sanctions may be imposed by the University which could affect your studies. Sanctions include:

  • Suspension: if you are suspended you will no longer be able to attend classes, submit work for assessment, or use any of the University’s facilities. Lengthy suspension may harm your ability to successfully complete your course.
  • Graduation: if you have a tuition fee debt with the University you may not be permitted to attend the graduation ceremony.
  • Certificate and academic transcripts: the University will not issue copies of certificates or academic transcripts if there is an outstanding tuition fee debt with the University.

The University operates a credit control and debt recovery programme in respect of all fees and charges owing to the University. This includes:

  • Searches to identify your permanent address.
  • Referrals to debt collection agencies.
  • Legal Proceedings which could result on County Court Judgements.

All of these can seriously affect your credit rating.

What is Flywire?

This is University of the Arts London's preferred payment method for tuition fees.

Flywire allows you to:

  1. Pay in over 140 currencies
  2. Track your payment from start to finish
  3. Pay by credit or debit card, bank transfer or e-wallet solutions
  4. Pay from any country and any bank
  5. Save on bank fees and exchange rates
  6. Benefit from a 24/7 dedicated multilingual customer support

Use of Third Parties

University of the Arts London (UAL) is aware that a number of third parties (such as educational agents and visa advice services) offer services to students who may wish to apply to UAL. Please note that UAL will not be liable for any failure on the part of any such third party to pass on to UAL any tuition fees or other sums which you may pay to them, whether in relation to your application, enrolment or otherwise. None of these third parties, including UAL’s authorised agents (in-country representatives), are authorised to accept money from you on UAL’s behalf. If you use the services of any such third party then this is at your own risk, and for your security we recommend all payments are made directly to UAL.

If you experience difficulty with paying University fees, you should immediately contact the Student Advice Service.