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Essential coronavirus info
We can’t wait to welcome our new and returning students from 19 October 2020. Your safety is our first priority.

Information for returning students

We hope you're as excited as we are about your return.

To  continue your studies, you need to enrol.

Step 1: Online registration - You'll be eligible to re-join your studies once you've completed this step. Log in to your timetable to plan your return.

Step 2: Enrolment confirmation - This is where we check your information to make sure we have everything we need to officially re-enrol you.

If you need a visa to study with us, and anything has changed since you last enrolled, we will arrange a Right to Study appointment to verify your visa and immigration documents in-person. We are asked to do this by UK Visas and Immigration (UKVI). Your appointment will happen after your studies have started again.

Step 1: Online registration

Online registration is open.

We recommend you keep a close eye on your UAL email account as that's where we send your enrolment information.

Online registration is how you provide all the information we need to enrol you.

You will (where applicable):

  • confirm we have the correct personal details
  • check your passport upload and let us know about any changes
  • check your course information
  • check your visa and immigration documentation and let us know about any changes
  • pay your tuition fees or provide confirmation of your funding arrangements
  • agree to our enrolment terms and conditions

We'll send you an email once enrolment opens with instructions on what to do next, including how to access online registration using your UAL Portal.

When logging in to your UAL Portal and completing your online registration, we strongly recommend using Chrome as your web browser and changing your settings to allow pop-ups.

Once you've submitted your online registration, we'll send you an email with the subject line 'You have completed your online registration'. Once you have this email you're eligible to re-join your studies. Log in to your timetable to plan your return.

Step 2: Enrolment confirmation

We'll check your information to make sure we have everything we asked for.

We aim to make all of our checks within 14 working days, but it may take a little longer during busier times. Please be patient. We will contact you as soon as we can.

If we're able to complete your enrolment, we'll send you an email confirmation.

If during our checks we find anything is missing from your online registration, or something is incorrect – it may take longer to confirm your enrolment. Please check your inbox regularly for enrolment updates, and provide any information we ask for as soon as you can. This is really important – if you don’t respond by the deadline(s) given, we may need to temporarily suspend you or withdraw you from the course. We don’t want that to happen.

If you need a visa to study with us, and your visa and immigration documentation has changed since you last enrolled, you will be conditionally enrolled until you attend your Right to Study appointment. Being conditionally enrolled is nothing to worry about. You will be able to recommence your course and access all of the same facilities as fully enrolled students. It is just our way of knowing we still have information to check with you when the time is right.

Right to Study appointment

We will only ask you to attend a Right to Study appointment if you need a visa to study with us, and your visa and immigration documentation has changed since you last enrolled. During the appointment we will verify your visa and immigration documents in-person.

We are asked to do this by UK Visas and Immigration (UKVI). Your appointment will happen after your studies have started again.

We will contact you to say where and when your appointment will happen. We will also let you know exactly what you need to bring to your appointment. You must attend your appointment – it is compulsory.

We will ask everyone attending an appointment to show their current passport and visa. If you have been issued a Biometric Residence Permit (BRP), we will ask to see this as well. We need to see the original documents. We cannot accept copies. We may also ask to see other documentation, but this will be confirmed in your appointment invitation.

Unable to join us on-campus for the start of term?

A mix of online and on-campus learning will give you a great experience at UAL.

We are aware that for some students, however, it may prove difficult to physically join us at UAL for the start of term on 19 October because of the Coronavirus pandemic. If this applies to you, we will continue to support your online studies until you are able to join us in person.

If you are unable to join us for 19 October, you can ask to study online by submitting an extenuating circumstances application. Before making an extenuating circumstances application, you must have completed your online registration step of enrolment, and have received an email from us confirming this. The subject line of the email will say ‘You have completed your online registration’.

To find out more about making an extenuating circumstances application and the full eligibility criteria please read our Attending your course page. Disabled students may need to follow a different process, so please contact our Disability Advice Service for more information. Additionally, for students arriving in the UK from certain countries who may have to self-isolate (or quarantine) for 14 days or more – you will need to submit an extenuating circumstances application for this period.

Useful links

Current enrolment terms and conditions

Student fees policy 2020/21

Past enrolment terms and conditions

Brexit information