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Information for Returning Students

Pre-Registration

All students are required to complete pre-registration before returning to their course at UAL. Returning international students are also required to attend an enrolment event (more details below).

You can access pre-registration by logging into your student portal using your UAL network details. This will be open for returning students as of 6 August 2018. You will receive an individual email with instructions on how to complete pre-registration. You must complete pre-registration before the date of your enrolment event. You will also agree to the enrolment terms and conditions as part of this process.

Log in to your student portal with the details below:

  • Username: the same as your UAL network login
  • Password: the same as your UAL network password

You must ensure you upload all required documentation as part of the pre-registration task, as this will save you time at your face to face enrolment event. If you do not yet have a particular document, you can still complete pre-registration and upload it at a later date through the student portal.

Having problems logging in to your student portal? Please contact the registry helpdesk team on studentsystemshelp@arts.ac.uk.

  • Continuing Home/EU Students

    If you are a Home/EU student progressing from one year to the next on the same course, you will be invited to complete your pre-registration by email over the summer and normally you won’t need to attend an enrolment event. Please note that we have moved to a new student system, and your login details will be the same as your UAL username and password (if you are not sure of your login details you can reset your password).

    You don't have to attend the enrolment event but it is helpful if you can upload proof that you have paid your tuition fees for this academic year.

    You can do this when you login to your student portal.

    Proof can be:

    • Online payment receipt;
    • Bank transfer confirmation;
    • Sponsorship confirmation (if you are being sponsored, you must upload your sponsorship letter as part of pre-registration).

    You should send proof to the email address provided in your pre-registration email. Please note that you will not receive the first instalment of your maintenance loan until we have confirmed your enrolment.

    You will not be fully enrolled until we are able to confirm your tuition fees for this academic year. If you will be paying your tuition fees yourself, you can make a payment or find other ways to pay online. Read our Online Payments FAQ.

  • Continuing International Students

    Along with instructions on how to pre-register, you will need to attend a face to face enrolment event. Full details on when to arrive are included in the enrolment timetables below. Events are organised by family name so please check carefully to see when your designated slot is. We want your enrolment event to be as quick as possible, and attending at the appointment time given will ensure that you arrive with others who will be on your course. Arriving at a different time may cause delays.

    What to bring

    A full list of what to bring is included in your emails and will be viewable on your student portal once you complete preregistration. You may be required to bring some or all of the following (please see our visa page for more detail):

    Passport: Your current passport. You must bring the original to your enrolment event as well as upload a copy through your student portal. If you are unsure what to upload view an example passport here.

    Visa: Your Biometric Residence Permit (BRP). You must bring the original to your enrolment event as well as upload a copy through your student portal. If you are unsure what to upload view an example visa.

    Payment: Proof that you have paid your tuition fees, or are receiving sponsorship to cover your tuition fees.

    If you are receiving sponsorship or funding, you must upload a copy of your sponsor letter during pre-registration. If you have paid by bank transfer please bring your receipt with you.

Continuing International Enrolment Event Timetables

If you are an international student returning in January 2019 or later, and your timetable is not listed above, then information on your enrolment event will be sent to you directly.

Contact Details

If you are having difficulties logging in to your student portal, or experiencing any other technical issues, please contact our registry helpdesk team at studentsystemshelp@arts.ac.uk.

If you need to reset your UAL network password please visit our IT page.

If any of your course or personal data in pre-registration is incorrect, please contact your programme administration team (contact details will be on your pre-registration email).

Previous terms and conditions