This website is run by by the Research team at University of the Arts London (UAL). This accessibility statement applies to UAL Staff Researchers. Other websites and browser based systems on the arts.ac.uk domain have their own accessibility statements.
We commit to ensuring this website is as accessible as possible and we want as many people as possible to be able to use it. This means that you should be able to:
- access the website regardless of the device and browser you are using
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
We have also tried to make the website text as easy to understand as possible although we recognise we have more work to do on this.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We want to have the best possible experience on this website but we know that some parts of the website are not fully accessible:
- some third party content is known not be accessible
- some user generated files and previews of those files linked to from the Discovery Module may not be accessible
- the full feature set of the 'filters' functionality is not yet available on mobile view or when a page is viewed at a high zoom level
- a particular visual component (specifically the 'collaboration networks' feature) is not accessible.
Feedback and contact information
If you need information on this website in an alternative, more accessible format please contact the Research team at firstname.lastname@example.org.
Please include details of the content you need and the required format or the service you are trying to access. We will then work to get you what you need.
We aim to provide you with an initial response within working days and will provide clear information about how we will deal with your request.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Research team at email@example.com.
We aim to provide you with an initial response within two working days and will provide clear information about how we will deal with your enquiry or complaint.
If you feel we have not answered your enquiry or complaint satisfactorily, please contact us again. We will escalate your enquiry or complaint to the Research Data Manager who will work with the team who provides the service/content to get you a response.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
For information about contacting us by phone or to arrange a visit to our offices please visit the Contact us page.
More information about accessing our buildings is available from AccessAble.
Our commitment and legal obligations
We commit to ensuring the communications we produce are clear and accessible to the widest range of people.
We recognise our obligations under The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010.
Technical information about this website's accessibility
UAL is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions below.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
1.The Discovery Module only partially supports WCAG criteria 2.4.4 Link Purpose (In Context) (Level A).
There has been a problem identified with a third party product integration, specifically, Dimensions badges. In particular, the link name is not descriptive enough. Moreover, on iOS devices, it is read incorrectly in three parts. The problem has been reported and the Dimensions team are working to resolve it.
2. The Discovery Module only partially supports WCAG criteria 4.1.1 Parsing (Level A)
Valid HTML/CSS is always produced when the application is developed; the development environment is configured to ensure this. However, there is at present a duplicate ID problem with an external product integration (specifically, an Altmetric badge). The problem has been reported and the Altmetric team are working to resolve it.
3. The Discovery Module only partially supports WCAG criteria 1.4.10 Reflow (Leval AA)
The website does support zooming to 400% through the use of responsive design and a dedicated mobile (320 pixel wide) view. However, the full range of functionality is not yet available as we do not yet support the use of filters in this mode. We are working towards introducing this in an upcoming release.
Users visiting the site via a desktop device can have use of the full feature set up to a 200% zoom.
What we're doing to improve accessibility
We use a third party solution called Elements which is provided by Sympletic. We will continue to lobby them to make the improvements to the accessibility of their product.
Preparation of this statement
This statement was prepared on 5 May 2022.