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Student Advice Service

Student diagram

Find out how to get information and advice on fees, funding, immigration and visas from the Student Advice Service at UAL.

Students can contact our service for guidance on funding and immigration matters. Staff can find out more about the Student Advice Service and how to refer students on Canvas.

Student Advisers are based across UAL, so students will usually be able to have an appointment at the UAL College where they study. There are also four Helpdesks, where students can receive general information and guidance on funding and immigration matters, and if necessary, can arrange an appointment with a Student Adviser at any UAL College.

Our service provides support related to fees and funding:

  • Applying to UK funding agencies for finance, and any issues related to eligibility, assessments and payments.
  • Applying to the University for financial support
  • Applying for state benefits, for those students who are eligible, and any issues related to assessment, payments and correspondence with the various agencies
  • Applying for additional educational funds from other sources

We also provide advice and guidance about UK visas and immigration:

  • Applying for visas and permission to remain in the UK as a student, including any issues related to eligibility, applications and anything related to the outcomes of applications.
  • Understanding the requirements of the immigration rules in relation to duties around work, study, police registration and other legal requirements.
  • Information on the other immigration routes available to students, graduates and their families.

Visit a Helpdesk

Staff in the Student Advice Service are currently working from home. The Service is still operating to support student enquiries and undertaking casework. Email or call +44(0)20 7514 6900 between 1pm-4pm, Monday to Friday.

High Holborn

1st floor, 272  High Holborn



London College of Communication

Student Services - WG09

Elephant and Castle



Central Saint Martins

Student Centre - C001

1 Granary Square



Camberwell College of Arts

Student Centre - A1C01

45 - 65 Peckham Road