Student Advice Service
Our working hours are 10am-4pm, Monday to Friday.
During the winter break, we are open as follows:
- 23-24 December 2024: High Holborn: Student Services, 1st Floor, 106 (No Helpdesk) 10am-4pm
- 25 December 2024 until 1 January 2025: All sites closed
- 2-3 January 2025: High Holborn: Student Services, 1st Floor, 106 (No Helpdesk) 10am-4pm
- 6 January 2025: The usual operating hours will resume
Get in touch by filling in the Student Advice Service enquiry form or talk to us in person:
- Central Saint Martins : Student Services, Ground Floor (behind Reception), Rooms A001-A006.
- High Holborn: Student Services, 1st Floor, 106.
- London College of Communication: Student Services, Ground Floor, WG09.
- London College of Fashion: Student Services, 1st Floor, Rooms 101-115.
We can help through:
- confidential advice by phone, email or appointment
- information sessions and workshops
- advice on finance and immigration for current and prospective students
- help to access funding from government agencies
- help to apply for immigration permissions to study in the UK
- arranging support from University services.
Immigration and visas
We can provide advice about:
- applying for visas and permission to remain in the UK as a student
- eligibility requirements, application process and anything related to the outcomes of applications
- document checks for student visa applications and extensions
- understanding the requirements of the immigration rules: duties about work, police registration and other legal requirements
- information on the other immigration routes available to students, graduates and their families.
Visit UK visas and immigration for more information.
Fees and finances
We can provide money advice about:
- applying to UK funding agencies for student finance, and any issues related to eligibility, assessments and payments
- applying to the University for financial support
- debt advice and support with debt negotiation with creditors outside the University (regulated by the Financial Conduct Authority)
- applying for state benefits for eligible students, and any issues related to assessment, payments and correspondence with the various agencies
- applying for additional educational funds from other sources
- money management and budgeting.
Visit fees and funding to learn more about fees, and funding available for courses.
Other support
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Sunaina Khandelwal, 2020 MA Fine Art: Painting, Camberwell College of Arts, UAL | Photograph: Ben Turner
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Yi Yang, 2021, MA Textile and materials, Chelsea College of Arts, UAL | Photograph: David Poultney
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Stephanie Herbert, 2016, MA Art and Science, Central Saint Martins, UAL Photograph: John Sturrock
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Klong Stones, 2019 BA Jewellery Design, Central Saint Martins, UAL | Photograph: Alys Tomlinson
Confidentiality and Information Sharing Policy
Interaction between students and the Student Advice Service is confidential. Disclosure to a third party will only be considered when:
- consent has been given to disclose information
- there is a risk to students’ welfare or the welfare of others
- by legal requirement.