Student advice service
Call or email us to ask a question or to book an appointment.
Talk to us in person - visit a help desk at High Holborn or London College of Communication.
Our working hours are 10am-4pm, Monday to Friday.
LCC: Student Services, WG09
Hight Holborn: 1st floor, 272
How we can help
- confidential advice by phone, email or appointment
- information sessions and workshops
- advice on finance and immigration for current and prospective students
- help to access funding from government agencies
- help to apply for immigration permissions to study in the UK
- arranging support from University services.
Immigration and visas
We can provide advice about:
- applying for visas and permission to remain in the UK as a student
- eligibility requirements, application process and anything related to the outcomes of applications
- document checks for student visa applications and extensions
- understanding the requirements of the immigration rules: duties about work, police registration and other legal requirements
- information on the other immigration routes available to students, graduates and their families.
Visit UK visas and immigration for more information.
Fees and finances
We can provide money advice about:
- applying to UK funding agencies for student finance, and any issues related to eligibility, assessments and payments
- applying to the University for financial support
- debt advice and support with debt negotiation with creditors outside the University (regulated by the Financial Conduct Authority)
- applying for state benefits for eligible students, and any issues related to assessment, payments and correspondence with the various agencies
- applying for additional educational funds from other sources
- money management and budgeting.
Visit fees and funding to learn more about fees, and funding available for courses.
Interaction between students and the Student Advice Service is confidential. Disclosure to a third party will only be considered when:
- consent has been given to disclose information
- there is a risk to students’ welfare or the welfare of others
- by legal requirement.