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Essential coronavirus info
Your safety is our first priority.

Information for new students

How to complete your online enrolment at UAL: A step-by-step guide

We hope you're as excited as we are about your studies. We're looking forward to you joining us.

To join us, you need to enrol.

Step 1: Online registration - This is where you provide all the information we need to enrol you.

Step 2: Enrolment confirmation - This is where we check your information to make sure we have everything we need to officially enrol you.

If you're from outside the UK, you may need a visa or immigration permission to study with us. If so, we'll arrange a Right to Study appointment to verify your visa and immigration documents in-person. We're asked to do this by UK Visas and Immigration (UKVI). Your appointment will happen sometime during the summer term.

Before you begin enrolment

Before you can start your steps to enrol, you must have met all your study offer conditions and accepted your place. You'll also need to have set-up your UAL email account.

Once you have accepted your offer to study with us and it's less than or equal to 10 weeks before the start date of your course, you'll receive an email from us asking you to set up and start using your UAL email account.

Please log in to your email and change your password straight away, as you won't be able to start your enrolment steps until your UAL email account is working.

If you think you haven't received an email about setting up your UAL email account, or you've got problems logging in, visit our IT Services webpage for help.

Step 1: Online registration

Online registration for courses beginning in the spring term is open.

Online registration is how you provide all the information we need to enrol you.

You will (where applicable):

  • confirm we have the correct personal details
  • upload a copy of your passport
  • upload a copy of your European national identity card
  • check your course information
  • give us an emergency contact
  • upload copies of your academic qualifications
  • upload copies of your visa and immigration documentation
  • provide evidence of residency in the UK
  • provide evidence of entry to the UK on or before 31 December 2020
  • pay your tuition fees or provide confirmation of your funding arrangements
  • upload a photo for your student ID card
  • agree to our enrolment terms and conditions

If you have met your study offer conditions and accepted your place, we'll send you an email with instructions on what to do next, including how to access online registration using your UAL Portal.

When logging in to your UAL Portal and completing your online registration, we strongly recommend using Chrome as your web browser and changing your settings to allow pop-ups.

Step 2: Enrolment confirmation

We'll check your online registration information to make sure we have everything we asked for.

We aim to make all of our checks within 14 working days, but it may take a little longer during busier times. Please be patient. We will contact you as soon as we can.

Enrolment confirmation for new UK students

If we're able to complete your enrolment, we'll send you an email confirmation.

If during our checks we find anything is missing from your online registration, or something is incorrect – it may take longer to confirm your enrolment. Please check your inbox regularly for enrolment updates, and provide any information we ask for as soon as you can. This is really important – if you don’t respond by the deadline(s) given, we may need to temporarily suspend you or withdraw you from the course. We don’t want that to happen.

Enrolment confirmation for new EU, EEA, Swiss and international students

If you've completed your online registration correctly, you'll be conditionally enrolled. Being conditionally enrolled is nothing to worry about. You will be able to join your course and access all of the same facilities as fully enrolled students. It is just our way of knowing we still have information to check with you when the time is right.

If you've provided your passport, European national identity card (if applicable) and your visa and immigration documents during your online registration, and you submitted everything else we need, you'll be conditionally enrolled until you attend a Right to Study appointment sometime during the summer term. We will contact you to say where and when your appointment will happen.

If during our checks we find anything is missing from your online registration, or something is incorrect – it may take longer to confirm your enrolment. Please check your inbox regularly for enrolment updates, and provide any information we ask for as soon as you can. This is really important – if you don’t respond by the deadline(s) given, we may need to temporarily suspend you or withdraw you from the course. We don’t want that to happen.

Right to Study appointment

If you need a visa or immigration permission to study with us, we will arrange a Right to Study appointment to verify your passport, European national identity card (if applicable) and your visa and immigration documents in-person. We are asked to do this by UK Visas and Immigration (UKVI). Your appointment will happen sometime during the summer term.

We will contact you to say where and when your appointment will happen. We will also let you know exactly what you need to bring to your appointment. You must attend your appointment – it is compulsory.

We will ask everyone attending an appointment to show their current passport and visa. If you have been issued a Biometric Residence Permit (BRP), we will ask to see this as well. We need to see the original documents. We cannot accept copies. We may also ask to see other documentation, but this will be confirmed in your appointment invitation.

Ways to study

A mix of online and on-campus learning will give you a great experience at UAL.

We are aware that for some students, however, it may prove difficult to physically join us on-campus because of the Coronavirus pandemic. If this applies to you, we will continue to support your online studies until you are able to join us in person.

You can choose to study your course either:

  • Blended - Where you'll be studying online and attending on-campus activities, or
  • Online - Where you'll study online-only and won't attend on-campus activities.

Read our teaching and learning information for details.

If you're missing the on-campus teaching, this may not be replicated online for some courses. If you choose to study online-only, we hope you'll be able to join us on-campus as soon as you can.

Read our Coronavirus information for the latest on how we're creating a safe environment for your studies and find out about our COVID-19 Community Pledge.

Note for EU, EEA and Swiss students

It’s important to remember that the UK now has a new immigration system. EU, EEA and Swiss students who arrived in the UK after 1 January 2021 need to apply for a Student route visa.

EU, EEA and Swiss students resident in the UK on or before 31 December 2020 do not need to apply for a Student route visa. Instead they, and their family are eligible to apply for pre-settled or settled status under the EU Settlement Scheme.

We're continually updating our Immigration and visas pages with the latest guidance from the UK government’s Home Office – so keep checking back if this applies to you. We also recommend reading our Brexit information for students.

Note for all students needing a visa or immigration permission

As a student from outside the UK it’s important for you to understand how any arrival on-campus after the start of term may affect how and when you apply for your visa. Read our information for visa holders to find out more.

Notifying us how you've chosen to study

You must notify us how you’re planning to study before your course starts.

Once you’ve completed the online registration step of enrolment, when you log in to your UAL Portal you’ll see a section on your homepage called ‘Modes of learning for the academic year 2020/21’. In that selection select ‘Update modes’. Complete and submit the form to finish.

Arriving late?

If you've enrolled after the start of term, don't worry - you’re not the only one. Our late arrival checklist (PDF 193KB) will help you find all the information you need for a great start to your time at UAL.

If you’re starting online-only, some of the staying safe information will be more relevant later when you’re going into College.

Tick off the tasks as you do them and aim to complete your checklist by the end of your second week of studies.

Download our late arrival checklist

Useful links

Arriving late?

Current enrolment terms and conditions

Student fees policy 2020/21

Brexit information

Past enrolment terms and conditions