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Essential coronavirus info
We can’t wait to welcome our new and returning students from 19 October 2020. Your safety is our first priority.

Information for new students

How to complete your online enrolment at UAL: A step-by-step guide

We hope you're as excited as we are about your studies. We're looking forward to you joining us.

To join us, you need to enrol.

Step 1: Online registration - You'll be eligible to join your studies once you've completed this step. Log in to your timetable to plan your start.

Step 2: Enrolment confirmation - This is where we check your information to make sure we have everything we need to officially enrol you.

If you need a visa to study with us, we will arrange a Right to Study appointment to verify your visa and immigration documents in-person. We are asked to do this by UK Visas and Immigration (UKVI). Your appointment will happen after your studies have started.

Before you begin enrolment

Before you can start your steps to enrol, you must have met all your study offer conditions and accepted your place. You'll also need to have set-up your UAL email account.

Once you have accepted your offer to study with us and it's less than or equal to 10 weeks before the start date of your course, you'll receive an email from us asking you to set up and start using your UAL email account.

Please log in to your email and change your password straight away, as you won't be able to start your enrolment steps until your UAL email account is working.

If you think you haven't received an email about setting up your UAL email account, or you've got problems logging in, visit our IT Services webpage for help.

Step 1: Online registration

Online registration is open.

We recommend you keep a close eye on your UAL email account as that's where we send your enrolment information.

Online registration is how you provide all the information we need to enrol you.

You will (where applicable):

  • confirm we have the correct personal details
  • upload a copy of your passport, birth certificate or EU Identity Card
  • check your course information
  • give us an emergency contact
  • upload copies of your academic qualifications
  • upload copies of your visa and immigration documentation
  • pay your tuition fees or provide confirmation of your funding arrangements
  • upload a photo for your student ID card
  • agree to our enrolment terms and conditions

If you have met your study offer conditions and accepted your place, we'll send you an email with instructions on what to do next, including how to access online registration using your UAL Portal.

When logging in to your UAL Portal and completing your online registration, we strongly recommend using Chrome as your web browser and changing your settings to allow pop-ups.

Once you've submitted your online registration, we'll send you an email with the subject line 'You have completed your online registration'. Once you have this email you're eligible to join your studies. Log in to your timetable to plan your start.

Step 2: Enrolment confirmation

We'll check your online registration information to make sure we have everything we asked for.

We aim to make all of our checks within 14 working days, but it may take a little longer during busier times. Please be patient. We will contact you as soon as we can.

Enrolment confirmation for new UK and EU students

If we're able to complete your enrolment, we'll send you an email confirmation.

If during our checks we find anything is missing from your online registration, or something is incorrect – it may take longer to confirm your enrolment. Please check your inbox regularly for enrolment updates, and provide any information we ask for as soon as you can. This is really important – if you don’t respond by the deadline(s) given, we may need to temporarily suspend you or withdraw you from the course. We don’t want that to happen.

Enrolment confirmation for new international students

If you've completed your online registration correctly, you'll be conditionally enrolled. Being conditionally enrolled is nothing to worry about. You will be able to join your course and access all of the same facilities as fully enrolled students. It is just our way of knowing we still have information to check with you when the time is right.

If you've provided visa and immigration documents during your online registration, and you submitted everything else we need, you'll be conditionally enrolled until you attend a Right to Study appointment after your studies have started. We will contact you to say where and when your appointment will happen.

If you’re currently outside of the UK and you didn’t upload your visa and immigration documents during your online registration because your visa application hasn’t yet started, or you uploaded evidence to show your visa application is in-progress – as soon as you have submitted your online registration you must make a formal extenuating circumstances application to begin your studies online and join us on-campus at a later date. Read our Attending your course page for details. Once your extenuating circumstances application has been approved, and we can confirm everything else with your online registration has been completed correctly, you will be conditionally enrolled.

If during our checks we find anything is missing from your online registration, or something is incorrect – it may take longer to confirm your enrolment. Please check your inbox regularly for enrolment updates, and provide any information we ask for as soon as you can. This is really important – if you don’t respond by the deadline(s) given, we may need to temporarily suspend you or withdraw you from the course. We don’t want that to happen.

Right to Study appointment

If you need a visa to study with us, we will arrange a Right to Study appointment to verify your visa and immigration documents in-person. We are asked to do this by UK Visas and Immigration (UKVI). Your appointment will happen after your studies have started.

We will contact you to say where and when your appointment will happen. We will also let you know exactly what you need to bring to your appointment. You must attend your appointment – it is compulsory.

We will ask everyone attending an appointment to show their current passport and visa. If you have been issued a Biometric Residence Permit (BRP), we will ask to see this as well. We need to see the original documents. We cannot accept copies. We may also ask to see other documentation, but this will be confirmed in your appointment invitation.

Unable to join us on-campus for the start of term?

A mix of online and on-campus learning will give you a great experience at UAL.

We are aware that for some students, however, it may prove difficult to physically join us at UAL for the start of term on 19 October because of the Coronavirus pandemic. If this applies to you, we will continue to support your online studies until you are able to join us in person.

If you are unable to join us for 19 October, you can ask to study online by submitting an extenuating circumstances application. Before making an extenuating circumstances application, you must have completed your online registration step of enrolment, and have received an email from us confirming this. The subject line of the email will say ‘You have completed your online registration’.

To find out more about making an extenuating circumstances application and the full eligibility criteria please read our Attending your course page. Disabled students may need to follow a different process, so please contact our Disability Advice Service for more information. Additionally, for students arriving in the UK from certain countries who may have to self-isolate (or quarantine) for 14 days or more – you will need to submit an extenuating circumstances application for this period.

Note for Foundation Diploma in Art and Design students

As our Foundation Diploma in Art and Design is a regulated further education course, we must provide you with a certain amount of on-campus learning during the year.

If you’re unable to join us on-campus by the start of the spring term in January 2021, we may need to switch you onto a different but equivalent qualification to continue with online-only study. Provided you pass the course, your existing guarantee of an undergraduate degree offer at one of our 6 Colleges will remain.

We won’t make any changes to your studies until we have discussed your options with you.

Note for EU, EEA and Swiss students

If you will be joining us on-campus after the start of term, it’s important to remember that from 1 January 2021 the UK will have a new immigration system. EU, EEA and Swiss students arriving in the UK after 1 January 2021 will need to apply for a Student route visa.

EU, EEA and Swiss students resident in the UK on or before 31 December 2020 do not need to apply for a Student route visa. Instead they, and their family are eligible to apply for pre-settled or settled status under the EU Settlement Scheme.

We’ll soon be updating our Immigration and visas pages with the latest guidance from the UK government’s Home Office – so keep checking back if this applies to you. In the meantime, we recommend reading our Brexit information for students.

Note for international students

As an international student it’s also important for you to understand how any arrival on-campus after the start of term may affect how and when you apply for your visa. Read our information for visa holders to find out more.

Useful links

Current enrolment terms and conditions

Student fees policy 2020/21

Brexit information

Past enrolment terms and conditions