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Information for new students

We hope you're looking forward to becoming a UAL student. We're really excited that we'll be welcoming you very soon.

As you're enrolling with us for the first time onto your chosen course, you'll need to complete two important steps to enrol:

Step 1: Online pre-registration

Step 2: Attend your enrolment appointment

This is really important as you can't start your course until you've completed both steps.

Before you begin: Set-up your UAL email account

Before you can start your steps to enrol, you'll first need to have set-up your UAL email account.

Once you have accepted your offer to study with us and it's less than or equal to 10 weeks before the start date of your course, you'll receive an email from us asking you to set up and start using your UAL email account. Please log in to your email and change your password straight away, as you won't be able to start your enrolment steps until your UAL email account is working.

If you think you haven't received an email about setting up your UAL email account, or you've got problems logging in, visit our IT Services webpage for help.

Step 1: Online pre-registration

From 19 August 2019 make sure you keep a close eye on your UAL email account as you'll be sent instructions so you can pre-register with us online.

You need to pre-register online before you attend your enrolment appointment.

During your online pre-registration we'll ask you to:

  • confirm your personal details and course are correct
  • give us emergency contact information
  • upload copies of your academic qualifications
  • upload a photo for your student ID card
  • understand what your tuition fees will be and tell us how those fees will be paid
  • read and agree to our enrolment terms and conditions

You can start your online pre-registration anytime from Monday 19 August 2019 by logging in to your UAL Portal with the username and password information included in the email we'll have sent you about your online pre-registration.

Having problems logging in to your UAL Portal? Visit our IT Services webpage for help.

Step 2: Attend your enrolment appointment

After you've completed your online pre-registration, we'll need to meet you at an enrolment appointment.

You won't be able to start your course until we've met you at an enrolment appointment, so you must attend.

We'll send you an email letting you know your enrolment appointment slot and what you'll need to bring along with you.

Find your enrolment appointment slot 

Each UAL College has a set timetable for enrolment appointments that are arranged by course and the first letter of an enrolling students' (that's you!) surname/family name.

To find out where and when you should go for your enrolment appointment, download and check the timetable for the UAL College you'll be studying at.

Note for Study Abroad students: As a Study Abroad student you will be given information about your enrolment appointment when you attend the Welcome event on Monday 16 September 2019. In the meantime, we recommend that you read and follow the pre-arrival guidance on our Next steps for Study Abroad offer holders page.

Camberwell, Chelsea and Wimbledon

Central Saint Martins

Creative Computing Institute

London College of Communication

London College of Fashion

Research degrees (All Colleges)

If you can't attend your enrolment appointment contact us immediately. You'll find the best contact details to reach us on in the email we've sent you about your enrolment appointment.

What to expect from your enrolment appointment

Whilst we'll meet you individually, other people from your course will share the same appointment slot. This means when you arrive you'll join a queue. We'll do all we can to make sure you don't have a long wait. You can help by arriving at your appointment time.

When you meet us for your enrolment appointment we'll:

  • check your pre-registration information is still correct
  • confirm you match your identification documents
  • see your academic qualification certificates and any other documents we have asked you to bring. If you're an international student you must bring your original authentic certificates with you as we can't accept copies.
  • hand you your student ID card

Come prepared

It's essential you bring with you all the documents we've listed in the email we sent to you about your enrolment appointment.

You won't be able to start your course until we've seen all of the requested documents.

Make sure you've got everything you'll need by reading our 'What to bring to enrolment' checklists.

  • What to bring to enrolment checklist for UK and EU students


    This information is for new students who are UK or EEA nationals.

    A full list of what to bring has been emailed to you. We recommend that you use the information in that email as your full checklist as it's been personalised to fit your individual circumstances. Here you'll find a general guide about what to bring along to your enrolment appointment.

    Identification

    We can only accept the following as identification:

    • your current passport
    • an official EU Identity Card
    • UK birth certificate

    Unfortunately we can’t accept driver’s licences.

    If you didn't upload a copy of your ID as part of your course application, you must upload one as part of your online pre-registration. A copy of your ID will then be kept in your UAL Portal.

    You must bring your official ID with you to your enrolment appointment. It must be the original document. We won't be able to accept copies.

    Qualifications

    Before your enrolment appointment, as part of your online pre-registration you must upload electronic copies of your certificates or transcripts.

    If you're unsure what level your qualifications are, visit the What qualification levels mean page on the gov.uk website to find out.

    If your certificates are not in English then you must also upload an approved translation.

    If English is not your first language you must also upload your English language certificate.

    If you're studying a Further Education (FE) course you must upload your Maths and English GCSE certificates or their equivalents.

    If for any reason you are unable to upload electronic copies of your qualifications during your online pre-registration, you must bring copies with you to your enrolment appointment.You don't need to provide the original document(s). A photocopy or a photo on your phone or tablet will do. We just need to see some form of proof.

    Payment confirmation

    We need proof you have paid your tuition fees, or proof that you are receiving sponsorship to cover your tuition fees.

    If you're receiving a UK student loan, you'll need to bring evidence of your loan application on your phone or tablet.

    If you're studying on a postgraduate or graduate diploma course you can set up your instalment plan online after reading the guidance on our paying fees by instalment webpage.

    If you're receiving a UK postgraduate loan and won't be able to pay your first instalment, get in touch with us as soon as you can. You'll find the relevant contact details on our how to pay your tuition fees webpage.

    If you're being sponsored by a company or other authority, you should upload a copy of your sponsorship confirmation during your online pre-registration. If for any reason you can't upload this, you'll need to bring a copy of your sponsorship confirmation with you to your enrolment appointment.

    If you have paid your fees by bank transfer you must bring your receipt with you to your enrolment appointment.

  • What to bring to enrolment checklist for International students


    This information is for new international students who are non-EEA nationals.

    A full list of what to bring has been emailed to you. We recommend that you use the information in that email as your full checklist as it's been personalised to fit your individual circumstances. Here you'll find a general guide about what to bring along to your enrolment appointment. You should also read our enrolment information for visa holders page.

    Passport 

    Bring your current passport. We also need an electronic copy of your passport in your UAL Portal. Make sure you have uploaded a copy there too.

    If you're unsure what to upload take a look at our passport example (PDF 159KB).

    Visa

    Bring your Biometric Residence Permit (BRP). If you apply for your visa when overseas, you'll be given a 30-day ‘travel vignette’ that you'll need to use to enter the UK. Once in the UK you'll need to pick up your BRP before the date of your enrolment appointment. The letter you'll receive with your travel vignette explains what you need to do.

    Once you have picked up your BRP you must upload an electronic copy of both sides of the BRP card to your UAL Portal as part of your online pre-registration.

    If you're unsure what to upload take a look at our Biometric Residence Permit example (PDF 130KB).

    You won't be able to enrol if you can't prove you have the correct immigration status to study with us.

    30-Day Travel Vignette

    If you've been issued a 30-day travel vignette before picking up your BRP, you'll need to upload an electronic copy of your 30-day travel vignette to your UAL Portal and bring the original copy to your enrolment appointment.

    If you're unsure what to upload take a look at our travel vignette example (PDF 192KB).

    Police registration

    If required as a condition of your visa, you must register with the police at the Overseas Visitors Registration Office (OVRO).  Read our Tier 4 (general) visa guidance webpage to find out if this applies to you. It's important to remember that, if applicable, you must report changes to any of the information on your police registration certificate within a specific number of days.

    For more information read the guidance for registering as an overseas visitor that's on the Metropolitan Police website.

    Qualifications

    We need to see your official authentic certificates or transcripts for all the qualifications you hold at Level 3 or above which you told us about in your course application and your Confirmation of Acceptance for Studies (CAS). You must bring the original versions. We can't accept copies.

    We'll ask to see your qualifications even if you have received an unconditional offer to study with us.

    Before your enrolment appointment, as part of your online pre-registration you must upload electronic copies of your certificates or transcripts.

    If you're unsure what level your qualifications are, visit the What qualification levels mean page on the gov.uk website to find out.

    If your certificates are not in English then you must also upload an approved translation.

    If English is not your first language you must also upload your English language certificate.

    If you're studying a Further Education (FE) course please also upload your Maths and English GCSE certificates or their equivalents.

    Payment confirmation

    We need proof you have paid your tuition fees, or proof that you are receiving sponsorship to cover your tuition fees.

    If you're studying on a postgraduate or graduate diploma course you can set up your instalment plan online after reading the guidance on our paying fees by instalment webpage.

    If you're being sponsored by a company or other authority, you should upload a copy of your sponsorship confirmation during your online pre-registration. If for any reason you can't upload this, you'll need to bring a copy of your sponsorship confirmation with you to your enrolment appointment.

    If you have paid your fees by bank transfer you must bring your receipt with you to your enrolment appointment.

Got questions?

If you're unsure what you need to do next to enrol, or you've found that your details are incorrect in your UAL Portal during your online pre-registration, contact the Admissions team in the UAL College you'll be joining as soon as you can.

If you can't login to your UAL Portal, need to reset your password, or have any other technical issues, get in touch with IT Services.