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Essential coronavirus info
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Certificates and transcripts

Graduate holding a certificate folder and awards programme.

How to get or collect your UAL certificate or transcripts during and after graduation.

Your degree certificate and transcripts are proof that you completed your studies and shows what you’ve achieved to prospective employers and other officials. As we are working offsite, our services have changed. Please review our guidance carefully and contact us.


2020 Awards:

We have posted all 2020 certificates to the permanent addresses held on our system. We are aware that some students have not received their certificates and have provided us with an alternative address.

Due to the national lockdown in England which is expected to continue to the end of February 2021, we are not able to access the office to print and send certificates at the moment and there will be a delay on sending out any replacements.

Please be assured that we shall post these as soon as we are able to.

Replacement Certificates (pre-2020):

This service has temporarily been suspended, however, we can offer a free confirmation of your award (PDF) in the meantime.

If you studied at UAL after 2004, we can confirm:

  • your name
  • your date of birth
  • your qualification title
  • the date and level of your award.

If you studied with us earlier than 2004:

  • we will confirm your award with the information we have, where possible.


If you completed your studies after 2018:

  • We can email your transcript

If you studied with us between 2008 and 2017:

  • we can send you a digital document with your marks and the grading structure
  • we cannot print a  hard copy or send it in the post to a third party.

If you studied prior to 2008:

  • We'll advise you on what we can issue. This is because UAL courses became credit-rated at different times.
  • If we cannot issue a transcript, we will send a confirmation letter.

Confirmation letters

We can send you a digital letter that will confirm:

  • your name
  • date of birth
  • your qualification title
  • the date and level of award

We cannot post physical documents at this time.

Contact us


For all queries, please tell us:

  • your student ID (if you know it)
  • your full name in UK format
  • your date of birth
  • This will help us locate your records.


We will continue to respond to references through HEDD (Higher Education Degree Datacheck).