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Help and Support

Student at exhibition

We have a range of resources, services and staff available to ensure you have everything you need for a smooth journey at UAL.

Whether you need advice on finance, IT support or to talk to someone about a personal issue, we’re here for you.


We provide professional, confidential and free help and advice around mental health, disability, faith observance and more.

IT Services

Get help and support for computers, printing, WiFi, password resets and ID cards. IT Services also offers out-of-hours assistance.

Student fees and funding

The Student Advice Service provides useful information and advice on funding options, living costs, budgeting, discounts and debt.

Immigration and visas

Staff in the Student Advice Service can assist with guidance around visa applications, travelling abroad and visa options after completing your course.

Health and safety

We’re committed to providing a safe and healthy working environment, and a positive culture of health and safety across UAL.