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Do you know which services to go to for support?

Written byStudent Communications
Published date 08 November 2022

**3 rows of 8 arrows. Frist row is made up of purple arrows, 2nd row sits underneath and made up of pink arrows and the last row is made up of white arrows.**

Supporting you with student life

At UAL, we know how challenging student life can sometimes be, and there may be times when you have doubts or concerns about how to deal with issues affecting your studies. These issues may be around money, health, wellbeing, accommodation , studying and lots more.

What would you do if you were feeling lonely?

Who would you tell if you were stressed about coursework?

Who would you turn to for advice on money?

Did you know we can help with mental health issues, accommodation, studying aids, and much more?

Our Student Services provides a wide range of free, confidential, online and face-to-face services to help you through issues such as money concerns, visa questions, disability support, homesickness and accommodation, for example. We want to provide the support you need in all areas of your life, not just academic, to ensure that your time at university is as fulfilling as it can be.

As new, or returning students, you may not be aware of all the services we provide here, so we’ve put together this article to highlight some of our key support teams and programmes.

Community and wellbeing

We know how important a good sense of wellbeing is to help people thrive. If you’re new to the UK or London and want to create a new network of friends, why not contact Arts SU? Their Buddy Up Scheme will match you with another UAL student, who's also looking to meet people. Post-graduates can also join the Post-Grad Community which has an established and varied programme of events that are designed to enrich your student experience through skill shares, networking, collaboration and new communities of practice.

If you are concerned about your mental health, you can speak to one of our trained counsellors, or use one of our services such as Togetherall, which can access for free, 24 hour a day. The service is online, confidential and run by professionals.

Be sure to make use of our Tell Someone form to report incidents and access support in relation to racism, bullying, harassment or sexual violence.

Read our top tips on staying safe online and on London's streets.

Health

Our Health Advice Service provides advice and information on registering with a doctor (GP) in the UK as well as other medical services, like opticians or dentists. It can also assist with questions or concerns about alcohol, drugs and smoking, healthy eating, physical wellbeing, infectious diseases and sexual health advice.

Studying

It's true, studying at university level will make new demands on your existing skill sets. Take advantage of our resources to help your study smarter, including online support, face-to-face tutorials, workshops and events from Academic Support.

You can book for a Language Development tutorial and get help with your upcoming assignments, by working on your language for presentations, written reports, crits and research proposal skills. New tutorials are made available to book each week.

Why not join us online for an interactive and relaxed space to practice your English language skills? Language Cafés are ideal for students who are new to UAL, have an IELTS below 6.5. and wish to build their confidence in communicating in English.

Disability and dyslexia

At UAL, we're committed to achieving inclusion and equality for disabled students. Our Disability Service works with students at the University to arrange adjustments and support. Contact us at any stage of your student journey.

Money

The cost of new books, equipment and rent can soon add up .Talk to our Student Advice Service, or the Students' Union Advice Service for tips on making your money go further and you can find out if you are eligible for our Hardship Fund, or any of our help with f ees and funding or bursaries.

Jobs and careers

If you want to make money while you study, we can help out with that too. Our Careers and Employability team host a range of events and give customised careers advice. Our in-house agency, Arts Temps also lists exciting job opportunities for all UAL students and alumni, within UAL and with organisations across London.