We've put together some useful services and contacts for you to use when you need help urgently. Find out how to get help and guidance as soon as possible if: you need emergency help, or want urgent advice or help outside of UAL.
Emergency
In a life threatening emergency, or if you are actively suicidal call 999 immediately or go to your nearest Hospital Accident and Emergency dept.
Emergency healthcare in the UK is free for all international students, this includes ambulance services. Depending on your situation you may need to pay for follow up treatment or in-patient care. Find out more about healthcare entitlements as an International student.
Urgent
If your emergency is urgent but not life threatening you can:
- Dial 111 and request medical advice from the NHS
- Request an urgent appointment at your GP surgery
- Attend an NHS Walk-in Centre
- To report a non-urgent crime call 101
Urgent support
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Student Services, High Holborn building. Photograph: Ideal Insight.
Make contact
Call 020 7514 6426 and ask to speak the Duty Worker or email studenthealth@arts.ac.uk if you need urgent support from the Counselling and Health Advice Service. Available Monday to Friday (term time), 9.30am to 4.30pm.
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Computing components, Alys Tomlinson. UAL Creative Computing Institute Diploma
Drop in sessions
Sign up for a 20 minute drop in session, for brief enquiries about your mental health or wellbeing.
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Becky Moriarty, 2021 MA Illustration, Camberwell College of Arts, UAL | Photograph: Alys Tomlinson
Chaplaincy
Contact one of UAL's chaplains: William Whitcombe on 07872 816157 or Mark Dean on 07843 329587
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Mathushaa Sagthidas, 2021 BA Photography (now BA Fine Art: Photography), Camberwell College of Arts, UAL | Photograph: Alys Tomlinson
Mental Health First Aid
Contact a Mental Health First Aider at UAL. Find out more at any Student Services help desk or ask a member of staff.
Support outside of working hours
Outside of office hours, you can contact one of the helplines or organisations listed below. If you are feeling depressed, we also strongly advise that you make an appointment to see your GP (doctor) as soon as possible. If you don’t have a doctor you can telephone NHS 111 (available 24 hours a day).
Samaritans
Samaritans is a telephone, email and visitor service for anyone experiencing emotional distress.
Tel: 116 123 (24-hour confidential listening service - call them for an immediate response)
Email jo@samaritans.org (emails will be replied to within 24 hours)
Samaritans Central London Branch - Visitor Service
Address: 46 Marshall Street, London W1F BF (Visitors are welcome from 9am to 9pm daily)
Tel:
Nightline
Nightline is a confidential listening, support and practical information service for students. You can talk in confidence to a trained volunteer about anything. This service is available nightly during term time, 6pm - 8am.
Tel:
HOPEline UK
Papyrus Hopeline UK is a confidential helpline for young people dealing with suicide, depression and emotional distress. If you are having thoughts of suicide or are concerned for a young person who might be you can contact HOPELINEUK for confidential support and practical advice.
Tel
Email: pat@papyrus-uk.org Text:
Mon-Fri: 10am-10pm
Weekends and Bank holidays: 2pm – 10pm
CALM
Calm (Campaign Against Living Miserably) is a website and helpline aimed at preventing male suicide.
London Tel:
NationwideTel:
Students Against Depression
Students Against Depression is a website by and for students. It provides information and advice on mental health conditions that are common to students, including anxiety and depression.
SANEline
SANElineis a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. They are open every day of the year from 4.30pm to 10.30pm on
The Listening Place
The Listening Place offers face to face support by appointment for those who feel life is no longer worth living. They are based in central London and offer appointments from 9am to 9pm seven days per week.
Tel:
Email: referrrals@listeningplace.org.uk
Website: www.listeningplace.org.uk
Shout
Shout - Crisis Text Line offers free text support 24/7 across the UK. If you are experiencing a mental health crisis and need support, you can text CAM to 85258.