We've put together some useful services and contacts for you to use when you need help urgently. Find out how to get help and guidance as soon as possible if: you need emergency help, you're worried about Coronavirus (COVID-19), want urgent advice or help outside of UAL.
Here is who you should contact in an emergency or urgent situation
Get in touch if you need urgent support at UAL
Call 020 7514 6251 and ask to speak the Duty Worker or email firstname.lastname@example.org if you need urgent support from the Counselling and Health Advice Service. Available Monday to Friday, 9.30am to 5pm.
Attend a Drop in Session. Sessions are based across UAL college sites and offered on a first come, first served basis.
Contact one of UAL's chaplains: William Whitcombe on 07872 816157 or Mark Dean on 07843 329587
Mental Health First Aid
Contact a Mental Health First Aider at UAL. Find out more at any Student Services help desk or ask a member of staff.
If it is out of office hours, you can contact one of the helplines or organisations listed below. If you are feeling depressed, we also strongly advise that you make an appointment to see your GP (doctor) as soon as possible.If you don’t have a doctor you can telephone NHS 111 (available 24 hours a day).
Samaritans is a telephone, email and visitor service for anyone experiencing emotional distress.
Tel: 116 123 (24-hour confidential listening service - call them for an immediate response)
Email email@example.com (emails will be replied to within 24 hours)
Samaritans Central London Branch - Visitor Service
Address: 46 Marshall Street, London W1F BF (Visitors are welcome from 9am to 9pm daily)
Tel: 020 7734 2800
Papyrus Hopeline UK is a confidential helpline for young people dealing with suicide, depression and emotional distress. If you are having thoughts of suicide or are concerned for a young person who might be you can contact HOPELINEUK for confidential support and practical advice.
Tel 0800 068 4141
Email: firstname.lastname@example.org Text: 07786 209697
Weekends and Bank holidays: 2pm – 10pm
Students Against Depression is a website by and for students. It provides information and advice on mental health conditions that are common to students, including anxiety and depression.
The Listening Place offers face to face support by appointment for those who feel life is no longer worth living. They are based in central London and offer appointments from 9am to 9pm seven days per week.
Tel: 020 3906 7676