We've put together some useful services and contacts for you to use when you need help urgently. Find out how to get help and guidance as soon as possible if: you need emergency help, you're worried about coronavirus (COVID-19), want urgent advice or help outside of UAL.
In a life threatening emergency, or if you are actively suicidal call 999 immediately or go to your nearest Hospital Accident and Emergency dept.
If your emergency is urgent but not life threatening you can:
Support outside of working hours
Outside of office hours, you can contact one of the helplines or organisations listed below. If you are feeling depressed, we also strongly advise that you make an appointment to see your GP (doctor) as soon as possible. If you don’t have a doctor you can telephone NHS 111 (available 24 hours a day).
Samaritans is a telephone, email and visitor service for anyone experiencing emotional distress.
Tel: 116 123 (24-hour confidential listening service - call them for an immediate response)
Email email@example.com (emails will be replied to within 24 hours)
Samaritans Central London Branch - Visitor Service
Address: 46 Marshall Street, London W1F BF (Visitors are welcome from 9am to 9pm daily)
Tel: 020 7734 2800
Nightline is a confidential listening, support and practical information service for students. You can talk in confidence to a trained volunteer about anything. This service is available nightly during term time, 6pm - 8am.
Tel: 0207 631 0101
Papyrus Hopeline UK is a confidential helpline for young people dealing with suicide, depression and emotional distress. If you are having thoughts of suicide or are concerned for a young person who might be you can contact HOPELINEUK for confidential support and practical advice.
Tel 0800 068 4141
Email: firstname.lastname@example.org Text: 07786 209697
Weekends and Bank holidays: 2pm – 10pm
Calm (Campaign Against Living Miserably) is a website and helpline aimed at preventing male suicide.
London Tel: 0808 802 58 58
NationwideTel: 0800 585 858
Students Against Depression is a website by and for students. It provides information and advice on mental health conditions that are common to students, including anxiety and depression.
SANEline is a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. They are open every day of the year from 4.30pm to 10.30pm on 0300 304 7000.
The Listening Place offers face to face support by appointment for those who feel life is no longer worth living. They are based in central London and offer appointments from 9am to 9pm seven days per week.
Tel: 020 3906 7676
Shout - Crisis Text Line offers free text support 24/7 across the UK. If you are experiencing a mental health crisis and need support, you can text CAM to 85258.