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Dr Alison Prendiville

Professor Research
London College of Communication
Researcher Research
Alison  Prendiville


Dr Alison Prendiville is a Reader in Designing for Service, at LCC University of the Arts London. She actively collaborates with designers, healthcare professionals, scientists, engineers and anthropologists to facilitate and converge design with science and technology for the development of new products, services and processes. Funded by Thorn Transit Systems International (now part of Cubic), her doctoral research, was interdisciplinary, linking engineering specification to design and service management theory and practice. In parallel with this work she was also a researcher on the EU Framework IV Programme MIMIC (Modality, Inter-modality and Interchange) investigating barriers to the seamless journey across seven EU transport interchanges.

At present she is working as a Co-Investigator (Co-I) for the EU Horizon 2020 Pharma Factory project, a collaboration involving five biotech SMEs and four academic institutions (2017-21). Applying a user-centred approach to engage stakeholders (industry, government, regulators, patient groups, clinicians and the public at large) the research aims to better understand the opportunities for plant molecular pharmaceuticals, particularly high value products such as enzyme replacement therapies and diagnostics. Concurrently she is Co-I for two Bhabha Newton funded research projects exploring Antimicrobial Resistance in India; DOSA (Diagnostics for a One Health User Driven Solution in AMR) and DARPI (Drivers of AMR in Poultry in India). In addition, she is the Co-I for the AHRC funded project Re-envisioning infection practice ecologies in nursing (RIPEN) (2017-2019).

Dr Prendiville has extensive teaching experience at postgraduate level, encompassing service design, service innovation and social design. She supervises and examines PhDs in public sector innovation, designing for healthcare, service and social Design.

She is on the Advisory Board for Design for Social Innovation in Asia Pacific (DeSIAP) and on the AHRC Design Theme Advisory Group. Her work has been published in books and journals including 'Designing for Health', Gower publishing (2017), 'Service Design and Service Thinking in Healthcare and Hospital Management', Springer (2018) and Design Issues. She has recently edited with Daniela Sangiorgi ‘Designing for Service: Key Issues and New Directions', published by Bloomsbury (2017).

Grants and awards

(Figures indicate amount awarded to UAL)

  • European Commission H2020, Plant Molecular Farming, £443,638.00, (2017-2021)
  • Economic and Social Research Council, Diagnostics for One Health and User Driven Solutions for AMR, £336,103.59, (2018-2021)
  • Economic and Social Research Council, Chicken or Egg: Drivers for Antimicrobial Resistance in Poultry in India (DARPI), £243,087.76, (2018-2021)
  • Arts and Humanities Research Council, Re-envisaging Infection Practice Ecologies in Nursing (RIPEN) through Arts and Humanities Approaches, £48,028.00, (2018-2020)
  • Technology Strategy Board, DSI (Contract Research), £18,000.00, (2015-2016)
  • Arts and Humanities Research Council (AHRC), Public Collaboration Lab, £384,508.00, (2015-2016)
  • Arts and Humanities Research Council (AHRC), Design for Service Innovation and Development (DeSID): A scoping study, £3,521.00, (2014-2014)
  • Arts and Humanities Research Council (AHRC), Service Design, £3,108.00, (2013-2014)

Research Outputs

Conference, Symposium or Workshop item


Current research students

  • Putri Delina Evans, Decentralising Service design: Co-developing rapid diagnostic assays for antimicrobial resistance in India (Lead supervisor)
  • Julia Colleen Johnson, "Beyond Participation: the use of participatory photographic methodologies in peer-led therapeutic environments by those accessing mental health services." (Joint supervisor)
  • Inbo Kang, Developing a framework of design for collaborative public service innovation: Investigating factors determining the active engagement of actors and successful collaboration in public sector organisations (Lead supervisor)
  • Wong Sandra Kwok Kei, Cultural Translation: An Analysis of Chinese Tropes in Emerging Luxury Chinese Lifestyle-Fashion Brands (Lead supervisor)
  • Marida Maiorino, Community engagement for placemaking actions as a strategic resource to generate social resilience. (Joint supervisor)
  • Julia Schaeper, From small change to big impact: How service design approaches help to transform healthcare (Lead supervisor)
  • Louise Scovell, Achieving Social Change Through Visual Communication. (Lead supervisor)

Past research students

  • Silvia Grimaldi, Designing Narrative Product Interactions (Lead supervisor)
  • Paola Pierri, ‘’Design as Futures Making: an Act of Social Imagination” (Lead supervisor)