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Dr Alison Prendiville

Professor Research
London College of Communication
Researcher Research
Alison  Prendiville


Dr Alison Prendiville is Professor of Service Design, at LCC University of the Arts London. She works at the intersections of science and technology innovation with a focus on open, participatory, equitable and socially responsive co-design processes, particularly around service transformation with communities and experts in human and animal health settings.

Her primary research is informed through design anthropology, whilst also incorporating related systemic design approaches to map and locate interventions to co-design and prototype solutions with communities. Her most recent work has been focused on AMR in nursing practice ecologies in the UK and in the development of user driven diagnostics for three settings in India, under a One-Health approach. She has a keen interest in understanding the contribution of design as a means of co-creating and translating knowledge between diverse actors, particularly when dealing with complex societal challenges.

Her work has been published in books and journals including 'Designing for Health', Gower publishing (2017), 'Service Design and Service Thinking in Healthcare and Hospital Management', Springer (2018). In 2017 she edited with Daniela Sangiorgi ‘Designing for Service: Key Issues and New Directions', published by Bloomsbury. Her work has informed policy and she is an advisor to research panels nationally and internationally.

She is a founding member of LCC, Service Design Futures Lab, a research member of the UAL wide Social Design Institute, and the Public Collaboration Lab (PCL). She teaches on the LCC MA Service Design course as well as supervising PhDs in social and service design related research.

Grants and awards

(Figures indicate amount awarded to UAL)

  • European Commission H2020, Plant Molecular Farming, £443,638.00, (2017-2021)
  • Economic and Social Research Council, Diagnostics for One Health and User Driven Solutions for AMR, £336,103.59, (2018-2021)
  • Economic and Social Research Council, Chicken or Egg: Drivers for Antimicrobial Resistance in Poultry in India (DARPI), £243,087.76, (2018-2021)
  • Arts and Humanities Research Council, Re-envisaging Infection Practice Ecologies in Nursing (RIPEN) through Arts and Humanities Approaches, £48,028.00, (2018-2020)
  • Technology Strategy Board, DSI (Contract Research), £18,000.00, (2015-2016)
  • Arts and Humanities Research Council (AHRC), Public Collaboration Lab, £384,508.00, (2015-2016)
  • Arts and Humanities Research Council (AHRC), Design for Service Innovation and Development (DeSID): A scoping study, £3,521.00, (2014-2014)
  • Arts and Humanities Research Council (AHRC), Service Design, £3,108.00, (2013-2014)
  • EU Horizon 2020, Horizon 2020 Pharma Factory

Research Outputs

Conference, Symposium or Workshop item


Current research students

  • Putri Delina Evans, Decentralising Service design: Co-developing rapid diagnostic assays for antimicrobial resistance in India (Lead supervisor)
  • Julia Colleen Johnson, "Beyond Participation: the use of participatory photographic methodologies in peer-led therapeutic environments by those accessing mental health services." (Joint supervisor)
  • Wong Sandra Kwok Kei, Cultural Translation: An Analysis of Chinese Tropes in Emerging Luxury Chinese Lifestyle-Fashion Brands (Lead supervisor)
  • Marida Maiorino, Community engagement for placemaking actions as a strategic resource to generate social resilience. (Joint supervisor)
  • Julia Schaeper, From small change to big impact: How service design approaches help to transform healthcare (Lead supervisor)
  • Louise Scovell, Achieving Social Change Through Visual Communication. (Lead supervisor)

Past research students

  • Silvia Grimaldi, Designing Narrative Product Interactions (Lead supervisor)
  • Inbo Kang, Developing a framework of design for collaborative public service innovation: Investigating factors determining the active engagement of actors and successful collaboration in public sector organisations (Lead supervisor)
  • Paola Pierri, ‘’Design as Futures Making: an Act of Social Imagination” (Lead supervisor)