Dr Alison Prendiville

Biography

Dr Alison Prendiville is Professor of Service Design, at LCC University of the Arts London. She works at the intersections of science and technology innovation with a focus on open, participatory, equitable and socially responsive co-design processes, particularly around service transformation with communities and experts in human and animal health settings.

Her primary research is informed through design anthropology, whilst also incorporating related systemic design approaches to map and locate interventions to co-design and prototype solutions with communities. Her most recent work has been focused on AMR in nursing practice ecologies in the UK and in the development of user driven diagnostics for three settings in India, under a One-Health approach. She has a keen interest in understanding the contribution of design as a means of co-creating and translating knowledge between diverse actors, particularly when dealing with complex societal challenges.

Her work has been published in books and journals including 'Designing for Health', Gower publishing (2017), 'Service Design and Service Thinking in Healthcare and Hospital Management', Springer (2018). In 2017 she edited with Daniela Sangiorgi ‘Designing for Service: Key Issues and New Directions', published by Bloomsbury. Her work has informed policy and she is an advisor to research panels nationally and internationally.

She is a founding member of LCC, Service Design Futures Lab, a research member of the UAL wide Social Design Institute, and the Public Collaboration Lab (PCL). She teaches on the LCC MA Service Design course as well as supervising PhDs in social and service design related research.