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UAL Short Courses

Frequently Asked Questions

Our FAQs address the most common questions our students have about UAL Short Courses. This includes both online and face to face deliveries.

General

I'd like to speak to someone in person - how do I get in touch with you?

For short course enquiries please email ualshortcourses@arts.ac.uk or call +44 (0) 207 514 7015.

What type of short courses are there?

We run a variety of short courses across 18 different subject areas, including: art, design, fashion and performance. Our courses are delivered both online and face to face in classroom settings.

Who are short courses for?

Anyone aged 18 or over (unless specified) can attend; there is no upper age limit.

We offer a wide range of courses specifically designed for kids and teenagers. Courses for those aged under 18 are highlighted in the course title.

Our short courses for teenagers are split into the following age brackets: 11 to 13 year olds, 13 to 16 year olds, 16 to 18 year olds. If you fall into two age categories you can decide which you would prefer to attend.

Our Future Creatives programme provides short format art classes for those aged 7 to 15 years old. Classes are split into two age brackets: primary for 7 to 11 year olds and secondary for 11 to 17 year olds.

What skill level do I need to be to take a short course?

Short courses are taught at all different levels. If you have no experience and want to try something for the first time, we advise choosing an introduction or beginners course.

If you already have some experience, then there are courses to help you develop your skills further. If a level is not specified then beginners and more experienced people are accepted onto the same course and the tutor will tailor their teaching to the needs of the group, giving individual attention when required.

We also offer development courses allowing you to select your own creative journey, either to work towards further study or to support your personal or professional progress.

Who teaches on the short courses?

The tutors delivering short courses range from those teaching on the full-time degree courses at UAL to graduates and professionals who have gone on to develop their expertise outside the college and within the industry. All our tutors are experienced in teaching a wide range of people and understand the practical needs of business. For further information each course description includes a brief biography of the tutor.

Short course entry requirements

There are no formal entry requirements for UAL Short Courses. We may advise a certain level of pre-existing knowledge for some courses. This will be clearly stated in the course description.

What level of English do I need to take a short course?

All classes are taught in English. Applicants whose first language is not English should note that they are required to be proficient in written and spoken English and be able to participate in group discussions and presentations in English. As a guideline we would expect you to have an IELTS score of 4.5 for practical courses and 6.0 for lecture courses unless specified, this is not something we check or request when booking a course.

The University of the Arts London also offers English courses for overseas students. Please contact the Language Centre for more information.

What do I do if I don't have a portfolio or need to improve my portfolio?

We offer full-time portfolio courses of at least 15 hours per week (up to 11 weeks in duration) to help students prepare for entry to Foundation, BA (Honours) or PGDip/ MA courses. These courses cover different areas of art and design, welcoming anyone to apply.

We also offer shorter format, 5-day, courses as well as courses suitable for under 18s.

Our portfolio courses are highlighted using ‘Portfolio’, ‘Preparation’, or ‘Folio’ in the course title.

For more information, please visit our Portfolio Preparation course webpage.

What technologies are used to deliver the course?

Blackboard Collaborate® is used to deliver the online sessions. It is a licensed 'online classroom' and encompasses web conferencing, mobile collaboration, instant messaging, and additional features relevant to your course. Each session is observed by tech support, who will help if you have any difficulties accessing content.

Workflow lets you access course content, view recorded sessions, and upload your assignments. Workflow is an e-portfolio, and it can store vast amounts of content and track your progress to offer you the best learning experience. You will have your own assignments page to upload your work to, so your tutor can give you feedback and you can share content with your class.

Padlet Backpack is a collaborative online space that we use to support our teenager courses. Padlet Backpack is specifically designed for schools and provides students with a space to access course content, share information, ideas and creations. Invited participants can post comments, images, videos and links in a safe and moderated environment.

Instruction videos and guidance on how to use these three platforms easily will be provided.

Full time study

I would like to study full time at UAL, what should I do?

You can view our list of foundation, undergraduate and postgraduate courses online.

Undergraduate courses Home and EU applications to Foundation Degree (FdA) and BA (Honours) degree courses at UAL should be made through the Universities and Colleges Admission Service (UCAS). Please contact UCAS for an application form.

For International applications please visit the International students <https://www.arts.ac.uk/study-at-ual/international> section of this website.

We also offer a range of full time Portfolio Preparation courses.

Booking, fees and discounts

How do I book and pay for a short course?

We accept payment made by bank transfer, Flywire and online by debit or credit card.

Please note: Bank transfer and Flywire booking requests are processed manually by our team. It may take up to 72 hours to confirm a booking. The course may become fully booked during this period. We recommend early booking to avoid disappointment.

Payment online by debit or credit card

To make a payment online by debit or credit card please return to the course webpage and proceed using the online payment process. This is the only way to ensure immediate course booking confirmation. Only Visa and MasterCard payments are accepted. American Express (Amex) cards can not be used for payment.

Bank transfer

If you would like to pay via bank transfer please complete this Bank Transfer Booking Form and attach the transfer receipt from your bank.

Please note: it may take up to 72 hours to confirm a booking via bank transfer. The course may become fully booked during this period.

Flywire

To make a payment in your local currency you can pay by Flywire.

If you would like to pay via Flywire, please complete the Flywire Booking Form and you will be sent a link to the Flywire payment page.

Please note: it may take up to 72 hours to confirm a booking via Flywire. The course may become fully booked during this period.

How do I make a company booking?

Invoice

If you are making a company booking please enquire to ensure there are spaces on the course. You must then complete the Company Booking Form.

Credit card

  • Find the course you are interested in
  • Select the dates you want and click ‘Add’
  • Once you have added all the courses you wish to book  click ‘Proceed to basket’
  • Create a new account using your company email address you can change this later on once the account has been created.
  • Select ‘booking for someone else’ when prompted
  • Please provide the following information in the drop down fields:
    • Company invoicing address
    • Candidate email and details
  • Follow on screen instructions to make payment in full by Credit Card.

If you are having trouble making a booking or need to enquire about spaces on a course, please email ualshortcourses@arts.ac.uk or call +44 (0) 207 514 7015 for advice.

When do I need to book a short course?

UAL Short Courses are very popular, and many courses fill up several weeks before they start, so to secure a place book as soon as you can. We would recommend booking at least four weeks before the start of a course

Can I reserve a space on a course without paying?

No. There are only a few places on each course, so we can only book a place for you once you have paid the course fee in full or we have received a purchase order from your company.

I haven't had my booking confirmation yet, what can I do?

If you booked online, you should get a booking confirmation sent to your email address within 10 minutes. If you gave us a Hotmail or Gmail email address, please check your junk/spam mail folders.

If you have not received a booking confirmation to your email address, please email ualshortcourses@arts.ac.uk or call +44(0)207 514 7015 for advice.

If you require a VAT receipt, please email ualshortcourses@arts.ac.uk

Are there any discounts or concessions available on the course fees?

The cost of taking part in a short course is the same for everyone, whether you are a student, working, unemployed, retired or from overseas.

UAL Short Courses are not subsidised. We cannot offer concessions on the course fees.

We occasionally offer discount codes for specific short courses notified by email. If you would like to receive promotional emails, you should sign up for our mailing list. Discount codes must be used at the time of booking and cannot be applied retroactively. Only one discount can be used per booking and discounts cannot be used in conjunction with any other offer.

If you receive a discount code it can be applied when prompted at the checkout or by contacting our Customer Service Team, ualshortcourses@arts.ac.uk, at the time of booking. For courses with fees greater than £1000 the maximum discount of £100 will be applied.

Are there any scholarships for students?

UAL does not currently offer any scholarships to short course students.

Are UAL Alumni, UAL Postgraduate and UAL Undergraduate students eligible for discounts on short courses?

Yes. If you are a UAL Alumni, UAL Postgraduate and UAL Undergraduate student you are entitled to a 10% discount on courses under £1000. If the course fees are greater than £1000, we will deduct £100 from the advertised course fee.

Receiving this discount is simple, email the short course customer service team ualshortcourses@arts.ac.uk and quote your alumni/student ID number along with the course you wish to book. A member of the team will get back to you with a discount code for booking. If you need to register for an alumni ID number, please email alumni-association@arts.ac.uk for more details.

Attending a short course

Are materials provided?

Unless otherwise stated you are required to bring your own materials to the course. A materials list can be found on the course page and will be included with your confirmation receipt after a course has been paid for. As a guide, you will need to provide your own notebooks or sketchbooks, writing or drawing kit, paints and paper. Photography classes will require you to provide your own camera and film. You may also be required to do your own research into materials and inspiration before starting your course.

Where can I buy art materials?

Materials can usually be purchased in specialist art shops. Some UAL colleges will have art shops located on site. Please visit our UAL Art Shops page for specific information on accessibility and opening times at each UAL site.

How many people are on each short course?

We try to keep classes small. Most of our courses usually have between 10 and 20 students so that every student gets as much individual attention from the tutor as they need depending on the subject matter and complexity of the course. For our larger online courses such as the Webinars, the maximum can be much higher, but the course description will reflect this.

Can you store work after my course has ended?

Due to a shortage of space, we cannot store any work once the course has finished.

What happens if I miss a session?

If you miss a face to face session it will not be possible for you to make up the time during a different session or receive a refund. Recordings of online sessions are available up to 2 weeks after they have been aired. Please note lesson recordings are ONLY available for over 18 programmes.

Do short course students have access to facilities outside course times?

All short course students have access to the college libraries for research purposes for the duration of your short course. Unfortunately, you are not able to take books or videos out on loan. Students are not able to use the studio facilities, including computers, outside of class times. UAL colleges are fully working, and equipment is in constant use by full time students.

Are there facilities for people with disabilities?

UAL Short Courses is committed to an equal opportunities policy that supports people with disabilities. We try to offer the facilities and assistance necessary to enable students with disabilities or medical conditions requiring specialist help to realise the aims and objectives of our short courses. Please contact us to discuss any special arrangements or equipment, which can be provided. You can find out more by looking at the student services section of the website.

How do I join my course?

Face to face courses

On the first day please report to the building's reception 15 minutes before your session is due to start. The location of your course is provided at booking. You should bring with you any materials that the tutor may have requested in the materials list. As well as a physical or digital copy of your booking confirmation.

Online courses

Instructions on how to join your online classroom will be emailed to you 48 hours before the course starts (or 2 hours before if you book within 48 hours of the course start), you will receive specific information about your course, including your login details. If you have not received your VLE login details within 24 hours of your course starting, please email onlinecoursesupport@arts.ac.uk or call +44 (0)207 514 7015 (Mon-Fri, 9 am – 5 pm, not including bank holidays).

Information specific to online short courses

What technologies are used to deliver the course?

Blackboard Collaborate® is used to deliver the online sessions. It is a licensed 'online classroom' and encompasses web conferencing, mobile collaboration, instant messaging, and additional features relevant to your course. Each session is observed by tech support, who will help if you have any difficulties accessing content.

Workflow lets you access course content, view recorded sessions, and upload your assignments. Workflow is an e-portfolio, and it can store vast amounts of content and track your progress to offer you the best learning experience. You will have your own assignments page to upload your work to, so your tutor can give you feedback and you can share content with your class.

Padlet Backpack is a collaborative online space that we use to support our teenager courses. Padlet Backpack is specifically designed for schools and provides students with a space to access course content, share information, ideas and creations. Invited participants can post comments, images, videos and links in a safe and moderated environment.

Instruction videos and guidance on how to use these three platforms easily will be provided.

What is a Virtual Learning Environment (VLE)?

A Virtual Learning Environment (VLE) is a system for delivering learning materials to students via the internet. Our VLE offers you flexible access to a large archive of content, which is made available to you for the duration of the course and up to two weeks after course completion (please note this is only available on courses for those aged over 18).

How long is an online class?

Courses vary in length from 3 to 10 weeks long, with one session each week. Typically, a class lasts for 1.5 hours, but some are 1 or 2 hours long. The exact duration of each course is listed in the ‘Details for booking’ section at the bottom of the course page. We recommend logging on 10-15 minutes before the scheduled start, to check all your equipment works.

Our Future Creatives online courses follow a different format and are shorter in length. Typically, they are 1-hour classes consisting of three sessions.

What time zones are the classes delivered in?

The times listed for each course are UK time, so please be sure to check what time the sessions will occur in your local time to ensure you can attend.

Can I attend from overseas?

Because the courses are online you are welcome to attend from any country in the world.

You are required to attend live classes that run to UK time, which you can check online on a website such as World Time Buddy. Our courses are scheduled to suit a range of time zones. IF the course you are interested in is scheduled at a time that does not suit your time zone, please check the delivery of similar courses that may be better suited.

All courses will be taught in English so you will need a good level of spoken and written English.

What equipment/software will I need?

In addition to any course-specific materials (which will be listed on the course webpage), you will need:

  • An up-to-date web browser (we recommend Firefox or Chrome)
  • A microphone and headphones (a headset with a microphone function is recommended)
  • A webcam
  • A good broadband connection - this is essential, so please ensure you are using a strong WiFi connection or an Ethernet cable internet connection and are not using mobile data.

Can I use a tablet or a mobile device for the course?

You can access online sessions using mobile devices like Apple or Android supported tablets and smartphones. However, some of the features of Blackboard will be limited. Similarly, you can access Workflow on tablets and mobile devices, but some features will be reduced. Whatever device you are using you must have a good internet connection via WiFi or Ethernet connection - we do not recommend 2G, 3G or 4G.

Why do I need headphones when my computer has speakers?

Live classes use technology which enables you to talk and hear the tutor and other students. Because the microphone records everything around you, it can record the sound coming from the speakers, creating an echo loop which is likely to make the live class inaudible.

Do I need to study outside class hours?

Most courses will give you weekly assignments to complete outside of class. These should take around 1 ½ hours. They are not compulsory but will enrich your learning and you will receive feedback on them from your tutor.

Accommodation and immigration

Can I stay at UAL halls and accommodation while studying a short course?

UAL accommodation is only available to book during the summer. More information can be found on our Summer Stays page.

Where can I receive immigration advice?

Please review our Immigration guidance information page, specifically for short course students, for the most up to date information.

Certificates and qualifications

Can I get a qualification or credit by doing a short course?

Completing a short course does not offer credit or a recognised qualification - although you will receive a certificate of attendance.

How do I get a certificate of attendance?

Face to face courses

Certificates are distributed by tutors on completion of your course. Provided you attended a minimum of 80% of classes.

Online courses

Certificates are sent by email upon completion of your course. Provided you meet the required levels of participation (attendance of live sessions and completing weekly assignments).

If you require a duplicate certificate, please contact the customer service team, you will need to provide your name, current postal address, short course title attended and dates. There is a charge of £30 for additional certificates. Please note that the certificate of attendance does not represent a formal qualification from UAL.

Specialist or customised training

I would like to organise specialist training for some of our staff, do you run training courses for companies?

We can design and deliver a training course to meet the needs of an individual member of staff or a group in any of the many areas of art and design that we cover at UAL. Perhaps you need software training, a boost of creativity or some technical skills in a design area. We can help with all of these. For further information visit our Customised and professional development training page.

To make a booking as a company either on a customised course or to join an existing course please use our Company Booking form.