Rent, insurance and contracts
Last updated:
16 October 2025
Deposit and rent payments
University managed halls
For university managed halls, your deposit and rent payments will be paid to UAL Accommodation Services.
We manage these halls:
- Archwood House
- Gardens House
- Glassyard Building
- Highline Building
- Portland House
- Sketch House
- The Costume Store.
When you book, you’ll need to pay:
- £250 damage deposit – refunded at the end of your tenancy (minus any costs for damage or other charges)
- £250 of advance rent – used for your first rent payment.
How to pay
- Pay by Mastercard or Visa credit/debit card only.
- We don’t accept bank transfers for deposit or advance rent.
Rent payment options
- Pay in full when booking.
- Pay termly through a Recurring Card Payment (RCP) plan. The card you use for your deposit will be charged automatically on each payment.
- If you need to change your card details on your plan, contact the Accommodation Finance team at accomfinance@arts.ac.uk.
Payment dates for 2025/26
- Term 1: 6 September 2025
- Term 2: 13 January 2026
- Term 3: 14 April 2026
UK student maintenance loans
- You can request to move your first rent instalment date to match when your loan is paid.
- If you receive an offer for a UAL managed hall, we’ll send you the instructions by email on how to arrange this.
- Even if your payment date changes, you’ll still need to pay rent from your contract start date.
Other funding
Using a loan, bursary or a scholarship to cover your accommodation fees?
Contact our Accommodation Finance team at accomfinance@arts.ac.uk. This may affect your rent payments.
Partner halls
Partner halls are managed by external providers:
- Emily Bowes Court (Unite Students)
- Furzedown Student Village and Cedars Hall (Finddigs)
- Wick Park (Mezzino)
- Stratford One (Unite Students)
- YourTRIBE Southwark (YourTRIBE).
You’ll still need to book through the student accommodation portal. The deposit and rent payments will be paid directly to the provider instead.
If you receive an offer for one of our partner halls, the provider will contact you to explain you with payment instructions.
Finance and funding support
Student Advice Service can help provide support and advice if you have financial difficulties:
- Tel: +44 (0)20 7514 6900
- Email: student.services@arts.ac.uk
Contracts
When you accept your offer, you’re entering into a legal agreement with University of the Arts London or your accommodation provider.
- Always read your contract in full before accepting.
- If you’re unsure who your agreement is with, contact the Accommodation Services team.
Insurance
All UAL managed halls and partner halls are covered by Howden Insurance cover (formerly Endsleigh).
Before you move in, you’ll need to:
- confirm your cover
- check what’s included and not covered
- download a copy of the policy.
We understand students have a limited budget. Howden has launched brand new, unique student insurance options. They have been designed to cover the risks that you may experience during your time in student accommodation.
You can make a claim on the Howden website (opens in new tab).
Contact us
General enquiries
Email: accommodation@arts.ac.uk
Finance enquiries
Our Accommodation Finance team can help you with any questions or concerns you have.
Email: accomfinance@arts.ac.uk
Phone
UK
Monday to Friday, 9am - 5pm UK time
Tel: +44 (0)20 7514 6240
Hong Kong
Monday to Friday, 9.30am - 6.30pm UK time + 8 hours
Tel: +852 2155 4207
Address
UAL Accommodation Services
Floor 4
272 High Holborn
London
WC1V 7EY
You can visit us in person. On arrival, you must check in at the ground floor reception.