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Essential coronavirus info
Your safety is our first priority.


Tips and advice for staying safe

Students sat chatting on astroturf
Students sat chatting on astroturf
Written by
Internal Communications
Published date
09 December 2019

London is a safe city, but there are a number of simple steps you can take to ensure that you protect yourself and your belongings. Read our top tips below.

Staying safe in the Colleges

Your safety and wellbeing at UAL is our primary concern. Take a moment to read through our top tips for staying safe in the Colleges.

Fire safety

In the event of a fire, please leave immediately via the nearest emergency exit and gather at your designated fire evacuation assembly point.

Workshop safety

For your own safety, we ask that you don't work alone in our workshops. There should always be three people in the space in case there's an accident. You are not allowed to use high-risk areas without the supervision of a technician.

First aid

If there has been an accident, please call a first aider. The first aid telephone number for your site will be displayed on signage in every room. If you need to call an ambulance first, please ensure you call the first aid number afterwards to make them aware. To contact the emergency services, call 5-999 from a College phone, or call 999 from your mobile.

Mental health first aid

Mental Health First Aiders can provide immediate support to people in crisis, please call +44 (0)207 514 6251.

Staying safe in Halls and private accommodation

Moving into Halls of Residence or private accommodation is an exciting step, and we want you to enjoy your independence. Take these simple steps to ensure you remain safe in your accommodation.

Entrances and exits

  • Don’t let anyone follow you into the building (commonly described as tailgating) unless they have their own key, and make sure that all guests are accompanied at all times.
  • Don’t prop open your flat door, for security and fire safety.
  • Always remember to lock your bedroom door and windows when going out or going to sleep.

Your property

  • Keep your valuables out of sight, especially when you are leaving your room.
  • Register your property on Immobilise, and mark your property with a UV pen to further increase the chance of it being recovered if stolen or missing.
  • If you think items have been stolen, report the theft to police by calling 101, or dial 999 in an emergency. If any of your bank cards are stolen, call your bank straight away and report it.

Look out for each other

  • Look out for your neighbours and flatmates. Travel together when you can.
  • If you feel uncomfortable about any activity in or nearby your halls, please report it immediately to Halls Staff or your Residence Manager. They’re here to help. You can also email your Wellbeing Reps.

Protecting your phone and other valuables

Follow these simple steps to ensure that your valuables are kept safe.

Protect your phone

  • Ensure your phone has a security code lock on so only you can use it.
  • Register your phone and other electronics with Immobilise.
  • Every phone has an IMEI number which helps police and insurance companies to identify it if it's stolen. Find your IMEI number by dialling *#06# from your phone and keep a written note of it. If your phone is stolen, call your service provider and quote the IMEI number. Your service provider can isolate your phone so no one can use it.

Keep valuables out of sight

  • Keep your valuables out of sight, and don’t leave them on the table of a café, pub or restaurant.
  • Try to avoid using your phone in public. If you do, use it away from the road and continually check your surroundings.
  • Be vigilant, and look out for bikes and mopeds. Don't text while you're walking.

Don’t take unnecessary risks

  • Don’t carry your passport or too much cash with you.
  • Never confront a thief or risk your own safety.

Staying safe on transport

London has excellent public transport links across the city, some of which run through the night on weekends.

Your journey

  • Plan your route in advance, and ensure you have a map with you. Check the last train, tube and bus times so you know when you need to leave.
  • If travelling by train and tube, try to avoid sitting in an empty carriage.
  • If you decide to travel by taxi, always use a licensed minicab or black cab. A licensed cab should always have a registered licence ID number on the back of the vehicle just above the registration number plate. Download Transport for London's free Cabwise app on your smartphone to book your nearest minicab or black cab. Or download a well-known cab service such as Uber.

Your valuables

  • Keep your valuables close to you and out of sight, as it can get very busy on trains, buses and tubes.
  • Leave important documents (like your passport and BRP card) safe at home. Your personal details could fall into the wrong hands, leaving you open to identity theft.

Speak up

  • If you see anything which seems out of place on public transport, for example a bag which does not appear to belong to anyone, let the driver or a member of staff in the station know. You will not be wasting anyone’s time by raising concerns you have.
  • In the rare event that you become a victim of sexual harassment on public transport or you witness someone else who is a victim, you can text 61016 or call Police on 101. Provide details of what happened, where and when.

Cycling and road safety

Cycling and walking is a cheaper and more environmentally friendly way to explore London. Take these simple steps to ensure you and your bike stay safe on the roads.


  • Take great care when crossing the road. Always try to cross at marked crossing points and remember to look both ways.
  • At night, avoid walking alone in places such as parks and side streets or any unfamiliar environment. If you must walk, then stick to busy places where there is a lot of activity and good lighting.

Protecting your bike

  • Get your bike security marked and registered at BikeRegisterImmobilise is another free site where you can register your bike’s details.
  • Remember to record details of your bike such as the frame number (normally found underneath the bike between the pedals or where the back wheel slots in), the BikeRegister number plus any other distinguishing features, and take a photo.
  • Use two good quality locks, at least one of which is a D-lock.
  • Lock the frame and both wheels to the cycle parking stand.
  • Lock your bike at recognised secure cycle parking. It should be well lit and covered by CCTV.
  • Take the same care to lock your bike securely at home as you would on the street.
  • If your bike has been stolen, contact the police as soon as possible (you can report a crime online).


  • When cycling, keep your distance from buses and large vehicles, as they may turn suddenly and not see you. Remember – in the UK we drive on the left!

What to do if you witness a crime

  • Run to a place of safety. If you are unable to run, then...
  • Hide somewhere out of sight and turn your phone to silent mode. Then finally, when it is safe to do so…
  • Tell the police by calling 999.