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First aid and incident reporting

Find out who our first aiders are and how to report an incident.

Contact a first aider

If you need a first aider please call or visit the front desk of your site or call the number displayed on signage around the building.

If you need an ambulance call 5-999 from any internal phone or 999 from a mobile and provide your location. Make sure that you inform the front desk that a serious injury has occurred and an ambulance is on its way.

For mental health support please contact the Student Mental Health Advice Service at or call 020 7514 6251. Find further details on student mental health support.

Reporting accidents and incidents

Please report all accidents or incidents that happen at UAL or as a result of UAL activity. Please report all accidents and incidents no matter how trivial they may seem at the time.

Accident and incident report forms can be found at the front desk of every UAL building or downloaded here: Accident and Incident Report Form (Word 144KB)

Please report all accidents resulting in injury or ill health or incidents involving near-misses that might have resulted in injury or ill health – including:

  • an accident or incident on any UAL site
  • an accident or incident that happens off site but is caused by a university activity. For example, an accident or incident at an exhibition off site that is being run by the university, or in partnership with a third party organisation.
  • an accident or incident involving a student during a field trip or while on work experience, including overseas.

Once completed, please send the form to the Health and Safety Team at

First aid kits

There are first aid kits on every site. Their locations will vary, some are kept by first aiders and others will be located in specific areas.

Estates replenish first aid kits. Please email if you need replacement items.

There is no legal requirement for the contents of a first aid kit but it should be suitable for your area.

First aid waste

Small amounts of first aid waste, such as plasters, can be disposed of in the normal waste bins.

Larger amounts of first aid waste can be disposed of in the sanitary bins provided in the female and accessible toilets.

Paramedics may be willing to remove contaminated waste but they are not obliged to do so.