Skip to main content

First aid and incident reporting

Find out who our first aiders are and how to report an incident.

Contact a first aider

If you need a first aider please call or visit the front desk of your site or call the number displayed on signage around the building.

If you need an ambulance call 5-999 from any internal phone or 999 from a mobile and provide your location. Make sure that you inform the front desk that a serious injury has occurred and an ambulance is on its way.

For mental health support please contact the Student Mental Health Advice Service at or call 020 7514 6251. You can find further details on our Student Mental Health page.

Reporting accidents and incidents

Please report all accidents or incidents that happen at UAL or as a result of UAL activity. Please report all incidents no matter how trivial they may seem at the time.

Incident report forms can be found at the front desk of every UAL building or downloaded here: Accident / Incident / Near-miss Report Form (Word 144KB)

An incident is any accident resulting in injury or ill health and any near miss that might have resulted in injury or ill health – including:

An accident or near miss on any UAL site.

An accident or near miss that happens off site but is caused by a university activity. For example, an incident at an exhibition off site that is being run by the university, or in partnership with a third party organisation.

An accident or near miss involving a student during a field trip or while on work experience, including overseas.

Details of who to send the completed form to are on the form.

First aid kits

There are first aid kits on every site. Their locations will vary, some are kept by first aiders and others will be located in specific areas.

Estates replenish first aid kits. Please email if you need replacement items.

There is no legal requirement for the contents of a first aid kit but it should be suitable for your area.

First aid waste

Small amounts of first aid waste, such as plasters, can be disposed of in the normal waste bins.

Larger amounts of first aid waste can be disposed of in the sanitary bins provided in the female and accessible toilets.

Paramedics may be willing to remove contaminated waste but they are not obliged to do so.