Skip to main content
Short course

Introduction to Inclusive Design Online Short Course

Introduction to Inclusive Design Online Short Course | Online
Explore inclusive design for wider accessibility. Develop products and services for diverse users. Learn how to implement inclusive practices in real-world scenarios.

Next start months
November 2026
February 2027
June 2027
Tutor(s)
Mariana Pena Monteiro
Price
From £420.00

Course description

Course overview

Inclusive design is about designing your products and services in ways that allow a much wider set of people to use and benefit from them. On this short online course, you will learn about inclusive design practices in a range of practical contexts allowing you to satisfy a wider customer base.

You will learn about designing for accessibility and inclusion, participatory design and inclusivity and climate change. You will explore a range of inclusive design principles, accessibility and explore the difference between lead users and extreme users to ensure customers are satisfied.

Who this course is for

This course is perfect for anyone who would like to learn how to become an inclusive design expert and make their designs and services more inclusive. It's ideal for designers looking to widen their skill set as well as product managers, charities and public services who would like to understand how to make their services more accessible.

Key information

Topics covered

  • Each week will start with a lively online workshop and discussion, followed by an individual assignment you will complete during the week by applying the skills to your current projects and situations.
  • The following week the tutor will give personal feedback on your work and introduce the next techniques and concepts.
  • Inclusive design
  • Exclusion
  • Mismatches
  • Stakeholder mapping
  • Systems mapping
  • Design and emotion
  • Participatory design
  • Extreme users

Learning outcomes

  • By the end of the course, you will understand:
  • Inclusive design theory
  • Inclusive design principles
  • Lead users and extreme users
  • Participatory design
  • Inclusive design and climate change
  • Receive a digital badge and certificate of attendance

Materials

Please have the following materials to hand for the first lesson:

  • Pen and notebook

Please see our Guide to taking online short courses.

Tutor

Mariana Pena Monteiro

Mariana is an independent design consultant, specialising in service design, research and facilitation in government. Over the last 7 years she has specialised in public sector innovation, working with multiple councils and departments across Europe and the UK. She has worked across multiple sectors and developed innovative solutions to public challenges through research, collaboration and testing. She is a Design enthusiast not only for the outcomes it can create but also for its process: empowering people and communities to make change. Mariana is particularly interested in digital democracy and open government, thinking about innovative ways of involving citizens into public decision making so everyone can have a say about the future of their spaces and communities.

Book a course

Loading