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Essential coronavirus info
We can’t wait to welcome our new and returning students from 19 October 2020. Your safety is our first priority.

Student Complaints and Appeals

Making a student complaint

UAL welcomes feedback from students on all aspects of your experience. In addition to providing feedback to tutors and other members of staff you can raise issues with course committees and other school or college meetings. The Students' Union also has mechanisms for you to raise issues or concerns, for example through your course representatives and student assemblies.

For further information on how to submit a student complaint visit the Student Complaints pages.

Requesting a review of an exam board decision

You may be able to submit a request for a review of an Exam Board decision if you have significant concerns about the way your assessment was conducted, or if you have extenuating circumstances which you were not able to tell us about at the time.

For further information on how to request a review of an exam board decision visit the Appeals pages.