Accounts payable – procedural arrangements
All supplier documents are to be emailed to the Accounts Payable team and invoices should show additional information to identify the origin of any invoice.
Account and document management
The University’s Accounts Payable team in Central Finance are responsible for processing all invoices and credit notes. Suppliers are required to ensure all original invoices, credit notes and supplier statements are emailed to the University’s Accounts Payable Team accountspayable@arts.ac.uk only and not to individual colleges or departments.
Change requests relating to any of the following must be submitted on official company headed paper together with your contact details.
- Change of company/trading name.
- Change of trading address.
- Change of company/trading bank details
Requests should be emailed to accountspayable@arts.ac.uk
Invoice and credit note processing
Please note, to prevent any undue delay, all invoices and credit notes sent to the Accounts Payable team must quote:
- A valid university purchase order number.
- The purchaser’s name/contact details.
- The college/department to which the invoice relates.
Suppliers should note delivery of goods and/or services to the University should only be carried out upon receipt of a valid university purchase order. Failure to comply with these instructions may result in the invoice not being paid or payment delayed until the University can validate the invoice. In the absence of a valid purchase order, the University will not be liable for additional charges levied as a result of late payment legislation.
Invoice payment
Suppliers will be paid via BACS.
Order processing
If our orders to you are sent to the wrong email address or if you have an alternative email address which is more appropriate, please email procurement@arts.ac.uk to arrange.
Terms and Conditions
Our standard terms and conditions for the purchase of goods and services can be found below.
UAL Purchase of Goods and Services Terms and Conditions (PDF 49KB)
Code of conduct
The University of the Arts London Code of Conduct for suppliers and business partners supports ethical, responsible, and inclusive ways of working. It outlines the minimum requirements for responsible business conduct towards people, society, and the environment, and forms the basis for collaboration with our business partners.
Code of Conduct for Suppliers and Business Partners (DOC 64KB)