Professor Lucy Kimbell

Biography

Dr Lucy Kimbell is Professor of Contemporary Design Practices at Central Saint Martins, University of the Arts London. Her research looks at the emergence and development of ‘design thinking’ and the use of design expertise to address organisational, social and public policy issues.

At present she is Co-Director of Sustainable Transitions through Democratic Design Doctoral Network funded by the EU Marie Curie scheme (2024-28) which provides fully-funded roles for 13 people in 7 universities to conduct original research at the intersection of design, sustainable transitions and democratic innovation. She is also Co-Investigator and Co-Lead of the policy work package for a major AHRC grant to develop awareness and improve engagement with the public towards an intuitive, eco-friendly waste management culture in Ulster. Lucy was previously Principal Investigator of the AHRC Design & Policy Research Network (2022-23) which published its report outlining a future agenda for research at the intersection of design and public policy in October 2023.

Lucy is an experienced researcher, postgraduate educator, and strategic design consultant. She has been involved in research, teaching and assessment within leading international universities for over 15 years. Her leadership and facilitation skills are complemented by research in design thinking and service design and experiments in visualising data.

Before joining UAL Lucy was AHRC Research Fellow in Policy Lab in the Cabinet Office (2014-15) and principal research fellow at the University of Brighton. Previously Lucy was Clark Fellow in Design Leadership at Said Business School, University of Oxford (2005-10). Lucy co-founded one of the UK’s first digital arts groups, Soda, worked as a BBC radio business journalist and went on to work in digital innovation consultancy before joining academia. She has been a volunteer teaching English in Sudan and Palestine.

As an educator, she led the development the joint MBA between Central Saint Martins and Birkbeck College, University of London launched in 2017. She taught an MBA elective 'Designing Better Futures' at Said Business School, University of Oxford between 2005-2019. She currently leads the development of a new MA Anticipating Futures at CSM. Her book Service Innovation Handbook (2014, 3rd reprinting) brought together design, services management and ethnography, shifting the emergent field of service design away from users and methods to practices and organisational capabilities.

Lucy’s research explores emerging fields including design for service, design for social innovation and design for policy. Lucy was co-investigator on two UKRI funded projects. One looked at the barriers to and implications of using AI in professional services firms, funded by the Industrial Strategy Challenge Fund. Another investigated ‘smart’ regulation to reduce anti-microbial resistance in India, funded by the Economic and Social Research Council and Newton Bhabha Fund. Previously Lucy led the research in Creative Lenses, a four-year European collaboration project (2015-19), about business models in arts organisations, funded through Creative Europe. She was the director of UAL's Social Design Institute between 2019-2022, which brought together and amplified UAL's varied expertise in design for society through capacity building, joint research bids, new publications and public events. She currently leads UAL's collaboration with Kings College London through four funded PhD studentships at the intersection of design for policy, of whom 3 have completed.

As well as presenting at conferences, she has co-convened niche events looking at the intersection of design and other areas. The Practice Research in Design Symposium organised by UAL's Social Design Institute (2022) brought together perspectives on practice research. The Strategic Design and Public Policy symposium (2010) co-organised with the UN Institute for Disarmament Research brought together specialists in international relations and security with anthropologists and design researchers. The Social Design Talks series (2012-14) provided a critical space to reflect on the emergence of socially-oriented design practices. The Oxford Futures Forum (2014, 2017) brought together specialists in scenario planning and people in design and other disciplines. Keynotes include Researching Systems Design (2017), IIT’s Design Research Conference (2013), International Association of Societies of Design Research (2011), Service Design Network Conference (2010), Design Management Conference (2010), Ethnographic Praxis in Industry Conference (2008) and TEDx Oxbridge (2012).

Lucy's artworks include Air Pollution Toile, a concept for wallpaper that changes in response to air pollution, shown at Modern Art Oxford (2018), and Pindices, taking the form of physical bar charts, a collaboration with sociologist Andrew Barry, shown about 10 times internationally after originally being commissioned by Bruno Latour and Peter Weibel for Making Things Public, ZKM Karlsruhe (2005). Other experiments in materialising data including The Lix Index for Channel 4/Arts Council’s identinet (2002), Audit published by Bookworks (2002) and group exhibitions Soda at Lux Gallery (1998), Making Things Public at ZKM Karlsruhe (2005), Declining Democracy at Palazzo Strozzi (2011).