If you’re thinking about studying with University of the Arts London (UAL) on our Short Courses, Study Abroad, Pre-sessional, and Preparation programmes, you may choose to seek support from one of our education agents or representatives to help you apply.
This page explains:
- the support our agents can give you with applications to UAL Short Courses, Study Abroad, Pre-sessional, and Preparation Programmes
- their contact details divided by country
- what it means for us to be part of the UK Agent Quality Framework (AQF)
- what you should do if you experience a problem when using a UAL agent.
Our agents will support you locally and in your language through every stage of applying for a course at UAL and UAL Short Course, free of charge. They will:
- give you information about UAL, including the courses we offer, funding opportunities and details about how to apply, including portfolio guidance
- support you through the entire process of submitting an application and help you make an informed decision about your future
- support with visa applications and preparing for your arrival. There may be a charge for help with some visa services and arranging travel to the UK.
Although our representative will support you throughout, you have overall responsibility for your application, including responding to any communication from us.
What we offer
Our programmes are designed to help students build confidence, refine their creative portfolios, and prepare for success at one of the world’s leading creative universities.
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Students creating at the Mini Maker Faire, Elephant and Castle. Image taken by Lewis Bush, 2014
Short Courses
UAL Short Courses offers a wide range of short courses for all ages and abilities, from age 11 up to adult courses.
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Student painting. Short course
Study Abroad at UAL
Short-term programmes for university students outside the UK, looking to study abroad and gain academic credit.
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Models by Jaz Martell, BA (Hons) Fashion Visual Merchandising and Branding, London College of Fashion, UAL. Credit: © Alys Tomlinson
Pre-sessional English
Courses to help students meet UAL’s English language requirements and prepare for academic study in the UK.
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Ernestine Chua, Computer/Laptop/Technology Drawing
Preparation for BA Course
6-week online programme to help students develop their skills and meet entry requirements for UAL BA programmes.
Our work with Agents
We collaborate with agents worldwide to provide students with the best possible experience. Our agent network supports students locally and in their language through every stage of the application process, free of charge. They'll give information about UAL and how to apply, including portfolio and interview advice.
Argentina, Chile, Paraguay and Uruguay
FAD Connection
Convención 1154
11100 Montevideo
Departamento de Montevideo
Uruguay
T: +59899649423
E: ask@fadconnection.com
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Australia and New Zealand
British China International Consulting (BCIC) Pty Ltd.
Suite 2103
Level 21, St Martins Tower
31 Market Street
Sydney CBD
NSW 2000
Australia
T: +61 (2) 9283 3028
E: ual@bcic.co.uk
W: www.bcic.co.uk/university-of-the-arts-london
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Austria, Russia and Slovakia
Student Service International Ltd. (Insight Lingua)
15-1-2 Dolgorukovskaya str.
Moscow
127006
Russia
T: +436765546509
E: info@i-l.ru
W: www.i-l.ru
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Brazil
Language Partners
Edificio Sao Paulo Work Station
Rua Tenente Gomes Ribeiro
182 - Conjunto 74
Vila Mariana, Sao Paulo, 04038-040, Brazil
T: +55 1150834653
WhatsApp: +44 7854090389
E: info@languagepartners.co.uk
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
NM Educação Internacional
Rua Pamplona, 1326 – Conjunto 92
Jardim Paulista
Sao Paulo
01405-002, Brazil
T: +55 1155313611
E: agenda@nmintercambios.com.br
Courses covered: Short Courses, Study Abroad
STB
Different locations across Brazil
T: +55 (11) 3038-1551
E: contact form
Courses covered: Short Courses, Study Abroad
Canada
Jess Gill (Creative Consulting Corporation)
Fill in the contact form and Jess Gill, our Country Manager in Canada, will be in touch.
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
China
Beijing Huanqiuyimeng Education Consultation Corp.
1/F East Gate, Building No.2, Jian Wai Soho
No.39 Dong San Huan Zhong Road, Chao Yang District
Beijing 100022
China
T: +86 10-5759 4054
E: acginternational@acgidd.com
Courses covered: Short Courses
Beijing SFK Oversea Study Consulting Co.,Ltd
No. 6, Haidian Middle Street
Haidian District
Beijing
China
T: +86 400-0024-006
E: info@xdf.cn
W: www.xdf.cn
Courses covered: Short Courses
Chamberlain Educational Services Limited
5/F Xin Fu Xiong Building
9 Nong Lin Xia Road
Yuexiu District
Guangzhou 510080
China
T: +86 20 87600086
E: arts@arts-edu.com
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
i-Link Educational Services
Gateway International Plaza
Room 2112-2113, Block A
325 Tianyaoqiao Road
Shanghai 200030
China
T: +86 21 3363 2280 / 2281
E: ualshanghai@vip.163.com
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
St Elite Beijing
B620 Gehua Tower
No.1 Qinglong Hutong
Dongcheng District
Beijing, 100007
China
T: +86 10 8418 6788 / 6799
E: admin@arts.org.cn
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
St Elite Chengdu
Room 2516, Level 25
Pingan Finance Centre
No. 99 Dongda Street
Jinjiang District
Chengdu 610011
China
T: +86 28 6511 8166
E: chengdu@arts.org.cn
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
UK Innovation and Business Centre Ltd
5th Floor
London, W1W 5PF
UK
Courses covered: Study Abroad and Pre-sessional
Colombia, Ecuador and Peru
Trotamundos
Cra 11 No. 73-44 of 501
Bogotá
Colombia
T: +57 3102145597
E: cursos@trotamundos.com.co
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Egypt
Global Study UK
Star Capital 2, 9th Floor, Office 95
Aly Rashed Street,
Nasr City, Cairo
Egypt
T: +20 114 623 2221
E: UAL@globalstudyuk.com
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
France
IDDS- International Double Degree Studies
21 Rue Franklin
93100 Montreuil
France
T: +33 1 43 63 90 00
E: info@idds.fr
W: www.idds.fr
Courses covered: Short Courses
Uni-UK
25 place de la Madeleine
75008 Paris
France
T: +33 183629579
E: info@uni-uk.com
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Greece
CES Bureau of Counselling in Education and Services (BCES UK LTD.)
Bureau of Counselling in Education & Services
4 A Metaxa street , 3rd floor
16675 Glyfada
Greece
T: +30 210 3638897
E: info@ces.com.gr
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Hong Kong
Chamberlain Educational Services Ltd
7/F, 10 Pottinger Street
Central
Hong Kong
T: +852 3426 8000
E: ualhk@chamberlain-edu.com
W: arts-edu.hk
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
India
Envision
Contact Envision, our representatives in India, for their expert help by filling out our online contact form.
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Indonesia
PT Cita Kreasika Indonesia
JL.R.S Fatmawati No. 15, Blok J-28
Kel. Gandaria
Indonesia
Courses covered: Short Courses
ThinkOpenMind
Marquee, Equity Tower 35th Floor.
Jl. Jend. Sudirman Kav. 52-53
Jakarta 12190
Indonesia
T: +62 2129277819
E: andrias@thinkopenmind.com
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Italy
Elab Milan
Viale Restelli, 3
20124 Milano
Italy
T: +39 327 443 4505
E: info@elabedu.eu
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Elab Rome
Via Tacito, 50
00193 Roma
Italy
T: +39 06 89617671
E: info@elabedu.eu
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Japan
American Cultural Exchange of Japan
1F Taiju Life Takadanobaba Building
1-4-15 Takadanobaba
Shinjuku-ku, Tokyo
Japan
T: +81 03-5287-2942
E: info@acej.org
W: acej.org
Courses covered: Study Abroad, Pre-sessional
BEO Osaka
2-8-11 Shibata, Kita-ku
Kyoei Building 2F, Room 210-C
Osaka City
Japan
T: +81(0)6-4256-7161
E: study@beo.jp
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
BEO Tokyo
4th floor Okada Bld
1-19-8 Shibuya,
Shibuya-ku,
Tokyo, 150-0002
Japan
T: +81(0)3-5367-3315
E: study@beo.jp
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
DEOW UK Ltd.
Shinjuku Nomura Building 11F
1-26-2 Nishi-Shinjuku
Shinjuku-ku
Tokyo
Japan
T: +81 120-4192-09
E: info@deow.jp
W: deow.jp/
Courses covered: Short Courses
Fuyo Educations University Consultants Co. Ltd
2-1-18-101 Honkomagome
Bunkyo-ku
Tokyo 113-0021
Japan
T: +81 (0) 3690 20856
E: mail@unicon-tokyo.com
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan and Uzbekistan
ArtStream
T: +44 77062 51525
E: ual@artstream.global
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Latvia and Lithuania
KALBA
Vaļņu iela 5
Rīga, LV-1050
Latvia
T: (+371) 25638009
E: studies@kalba.lv
W: www.kalba.lv
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Lebanon
Global Study UK - Hamra Office
Hamra 924 Tower
Mahatma Ghandi Street Hamra
Beirut
Lebanon
T: +961 (0)1 751 780
E: UAL@globalstudyuk.com
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Malaysia
Malaysian British Educational Cooperation Services
B-3A-5, Block B West, PJ8
No.23, Jalan Barat, Seksyen 8
46050 Petaling Jaya
Selangor
Malaysia
T: +03 7956 7655 or +03 7956 7439
E: partners@mabecs.com
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Mexico
LoveUK
Veracruz 69 office 201
Col. Countess, CP 06140.
Mexico City
Mexico
T: +52 (55) 55 33 21 60
E: marcelo@loveuk.com.mx
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Morocco
Global Study UK - Casablanca Office
Belgi Center, Étage 5, Appt B26
17 Rue Ibnou Khallikane
Casablanca
Morocco
T: +212 522 05 14 40
E: UAL@globalstudyuk.com
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Pakistan
Education Resources Network
Office No. 12, 1st Floor
Block 8, Super Market F/6,
Islamabad
Pakistan
T: +92 300 500 7969
E: o.mirza@ern.com.pk
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Naseem Khan Consultancy - Lahore office
27 Mian Mir Road,
Upper Mall Scheme
Lahore
Pakistan
T: +92-321-9194343
E: naseem@nkhan.co
W: www.nkhan.co
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Naseem Khan Consultancy - Karachi office
Office No B3, Plot No 118-C,
Jami Commercial, Street 13,
Phase 7, DHA,
Karachi
Pakistan
T: +92-322-0008007
E: hasan@nkhan.co
W: www.nkhan.co
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Poland
Elab Education Laboratory
ul.Nowogrodzka 68
02-014 Warszawa
Poland
T: +48 602 751 351
E: info@elab.edu.pl
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Portugal
IEC Formacion
R. Latino Coelho 87
1050-134 Lisboa
Portugal
T: +351 21 136 0323
E: portugal@iecformacion.com
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Romania
IntegralEdu
41 Blvd General Gh. Magheru
1st Floor, Apt.1
Bucharest 010326
Romania
T: +40 21 311 05 72
E: office@integraledu.ro
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Saudi Arabia
UKUni Al Khobar
Al-Yarmouk, Al Khobar 34412-3155
T: +966 13 837-2228
E: info@UKuni.org
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
UKUni Jeddah
As Salamah District Jeddah 23437-2117
T: +966 12 602-2214
E: jeddah@UKuni.org
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
UKUni Riyadh
12481-6181
T: +966 11 275-4606
E: info@UKuni.org
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Singapore
Overseas Academic Link (OAL)
Tong Eng Building
Singapore 069533
Singapore
T: +65 6224 4775
E: enquiry@oal.com.sg
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
South Africa
Global Education - Cape Town
Office 111
183 Albion Springs
Rondebosch
Cape Town
South Africa
T: +27(0)21 140 1530
E: ashleigh@global-education.co.za
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Global Education - Durban
2 Ncondo Place
Ridgeside
Umhlanga
Durban
South Africa
T: +27(0)31 830 5556
E: nico@global-education.co.za
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Global Education - Johannesburg
Randburg
Johannesburg, 2193
South Africa
T: +27(0)11 268 6545
E: panos@global-education.co.za
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
South Korea
Hana Education Centre Ltd.
Seoul, 06134
Republic of Korea
T: +822 566 5757
E: hana@hana-edu.co.kr
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Spain
IEC Formacion
1B Madrid 28006
T: +34 91 579 22 88
E: hello@iecformacion.com
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Where & What
08021 Barcelona
Spain
T: +34 93 414 22 38
E: info@where-what.com
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Sweden
STUDIN
411 24 Göteborg
Sweden
T: +46 0 31-13 80 85
E: info@studin.se
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Taiwan
i-Link Educational Services
Chung Hsiao East Road
Section 4
Taipei City 106
Taiwan
T: +886 2 8771 8681 / 8683
E: ualtwn168@gmail.com
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Thailand
GoUni
Sukhumvit Road
Bangkok
Thailand
T: +66 (0) 21634620
E: info@gouni.co.th
W: gouni.co.th
Courses covered: Short Courses, Study Abroad, Pre-sessional
The Lion Academy of International Studies
Thailand
T: +662-074-9020
E: teamthelion@laisinterstudy.com
Courses covered: Short Courses
Turkey
British Education Bureau (BEB)
No:10/1 GoyaHub Alsancak
Izmir
Turkey
T: +90 232 323 10 10
E: turkeyizm@britisheducation.com.tr
W: www.britisheducation.com.tr
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
British Side - Ankara
No: 48/8 - 06660
Kavaklidere, Ankara
Turkey
T: +90 312 466 4510/11
E: educationcounselling@britishside-edu.com
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
British SIde - Istanbul
No: 91 - 34353 (main office)
Besiktas Istanbul
Türkiye
T: +90 212 327 5151
E: educationcounselling@britishside-edu.com
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Edcon Education Consultancy
Kadıköy, Istanbul
Türkiye
T: +90216 301 13 23
E: edcon@edcon.com.tr
W: www.idp.com/thailand/ual-london/
Courses covered: Short Courses
Edumar Counseling
Cinar Apt. 34387
Mecidiyekoy-Sisli/Istanbul
Türkiye
T: +90 212 275 48 22
E: info@edumar.com.tr
Courses covered: Short Courses
UK
Ukraine, Armenia, Azerbaijan, Belarus and Moldova
DonStream Ltd
Kyiv
01030
Ukraine
T: +380 50 5917623
E: art@donstream.com.ua
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
Vietnam
Duc Anh A & T com. Ltd
Hanoi head office:
54-56 Tue Tinh Street
Hai Ba Trung District
Hanoi
Vietnam
HCMC office:
172 Bui Thi Xuan Street
District 1
Ho Chi Minh City
Vietnam
T (Hanoi): +84 24 3971 6229
T(Hochiminh city): +84 28 3929 3995
E: lucy@ducanh.edu.vn
Courses covered: UAL degrees, Short Courses, Study Abroad, Pre-sessional
The UK Agent Quality Framework (AQF)
We’re committed to high standards of support for our students, and we work with our official representatives across the globe to help us achieve this. To show this commitment, we’ve signed the UK Agent Quality Framework (AQF) pledge.
Being part of the AQF pledge means that UAL is committed to the following:
- empowering student choice and enabling informed decision making
- promoting ethical agent practices and professional knowledge and competence
- ensuring good agent governance and professionalism
- increasing transparency and accountability.
All UAL representatives have been thoroughly checked by UAL and we only work with representatives who we trust completely.
If you’re thinking about studying with University of the Arts London (UAL), you may choose to seek support from one of our authorised education agents or counsellors to help with your application. To make sure you get the best support, the UK education sector has established the Agent Quality Framework (AQF), a set of standards and resources that support agents and counsellors to:
- have up-to-date knowledge about studying in the UK
- understand the UK’s visa and immigration system
- give advice that is in line with your interests and supports your study abroad journey.This UK education sector-wide initiative aims to improve the experience of international students working with education agents and counsellors to apply to study in the UK, meaning you can feel more confident that the advice you receive is accurate and that your application is being handled correctly.
We are committed to the requirements set out in student sponsor guidance and the four key AQF principles:
National code of ethical practice for education agents
The national code of ethical practice for UK education agents lies at the heart of the AQF. It sets out the standards and best practices that agents and counsellors representing UK education providers must follow. Student sponsors are required to manage agents to ensure compliance with the national code as part of their sponsor duties.For more information about the AQF please visit www.aqf.infoIf you have any questions about the AQF and using the services of one our partner agents please contact [insert university contact]
Committing to the AQF is a UK Visas and Immigration (UKVI) requirement for all UK education providers who use and work with education recruitment agents and counsellors.
- Empowering student choice and enabling informed decision making.
- Ensuring good agent governance and professionalism.
- Promoting ethical agent practices, professional knowledge and competency.
- Increasing transparency and accountability.
What if I experience a problem?
If you have any issues with a UAL agent, during or after applying to one of our courses, you can contact us through the UAL Portal or by emailing admissions@arts.ac.uk to make a complaint.
Please give us the following information when getting in touch:
- subject of email, please include the type of course you are applying to: Pre-sessional / Prep for BA / Study Abroad / Short course UAL agent complaint
- UAL ID number, if you’ve already applied to UAL
- full name of the UAL agent including the company name and any individuals you’ve been speaking to
- details of your complaint and any supporting evidence, such as emails or print screens.
Contact Us
For more information about our programmes or work with agents, please reach out to the relevant department:
- Short Courses: ualshortcourse@arts.ac.uk
- Study Abroad (All Colleges): studyabroad@arts.ac.uk
- Pre-sessional English Courses: presessional-admissions@arts.ac.uk
- Preparation Courses: prepforBAadmissions@arts.ac.uk