Complaints & Appeals

UAL welcomes feedback from students on all aspects of their experience.

There are many channels by which students can provide feedback - for example by talking to tutors; raising issues in course committees, boards of study and the Dean's Forum; or by talking to Course Representatives or to the Students' Union.

However, sometimes students might want to draw our attention to an issue through more formal channels. These pages include the procedures and guidance for students on how to do this.

Follow the links below for information on how to make a student complaint or how to appeal an exam board decision: