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Experience Design

Experience Design (Online Short Course)

Central Saint Martins
Taught by
Pigalle Tavakkoli, Magda Fabianczyk


In an increasingly media saturated world discover how to design events, environments, products and services that transform emotions, thoughts and behaviour. This interdisciplinary course is an introduction to the emerging discipline of experience design. You'll learn methods and techniques that can be applied across all sectors, to improve the quality of interaction and depth of engagement with audiences.

This structured course combines illustrated lectures, discussions, and short collaborative briefs to explore how experiences can be designed using images, objects, environments, stories and the senses which leave a lasting impression. At the end of the course you will have increased your knowledge and professional skills, and be inspired by the potential to incorporate these into your own work, practice or studies.

Topics covered

  • You will work collaboratively to conceive immersive experiences that engage and inform, and learn what goes into making them a reality.
  • Learn about theories and models which have shaped our current knowledge of Experience Design, drawing influence from the art, commercial and heritage sectors
  • Apply tools and techniques inspired by psychology, neuroscience, marketing and education to research, design and develop your ideas
  • Learn how to design the emotional journey of your audience, the importance of achieving ‘flow’, and when even negative emotions might be turned to good
  • Discover the power of Story and Narrative as tools for design and communication
  • Summer school only – we will explore iconic London spaces and design experiences to engage the public
  • Level


    Entry requirements


    Please note that all courses scheduled until 11 September 2020 will take place in an online classroom. Courses starting after this date will be held in our onsite classrooms.

    For more information on Online Short Courses please see the below information.

    All our Online Short Courses include:

    • Live online lessons with the same tutors
    • The same course content and learning outcomes
    • Lesson recordings, for review
    • Access to VLE with course content
    • Forums for support
    • 3 months online access
    • Certificate upon completion

    Further details about preparing for your online course, and the equipment you need, can be found here.

    Please note that all courses are taught in UK time. To check and compare times please click here.

    Please note: This course is for students aged 18 and older

    Please note that Online courses are closed to all new bookings 48 hours prior to the course starting.

    Online short courses

    Did you know we offer a similar course online? UAL online short courses are designed to help creative people master new challenges, develop their skills, get inspired by new ideas and access the UAL learning experience without having to travel to a campus for class.

    Introduction to Experience Design (Online Short Course)

    More online courses

    Please note that Online courses are closed to all new bookings 48 hours prior to the course starting.

    Tutor Description

    Pigalle Tavakkoli originally worked in the fashion industry as Studio Assistant for Alexander McQueen, followed by running her own label designing high end womenswear for boutiques worldwide. She went on to work as Creative Assistant to Jasmine Di Milo, Marketing and PR Manager for designers such as Lezley George, and project managing lookbooks for Benetton and Levi’s Vintage Clothing. Pigalle is now established as a Senior Experience Designer with over a decade producing events, installations and campaigns. She develops multisensory story worlds driven by audience participation, to transform the way they feel, think and behave. She has worked for leading cultural organisations and museums across the UK and internationally. These have included the V&A, National Portrait Gallery, Wellcome Collection, Barbican Centre and Garage Centre for Contemporary Culture (Russia), as well as multi-arts festivals such as Latitude, Wilderness, Secret Garden Party and Electric Picnic (Ireland). She is a visiting lecturer at London College of Fashion and London College of Communications.

    Magda Fabianczyk is an artist and researcher specialising in co-creation, placemaking and participation, and a tutor in experience design and conceptual art. She was recently awarded a Gasworks fellowship and support by the Arts Council England. Her artistic practice spans projects across London with commissions for Southbank Centre, Islington Council Arts Service, Camden Council, Studio Voltaire, as well as internationally such as Museum of Romani Culture, Czech Republic, and Kochi Muziris Art Biennale, India.


    Please bring to the first session:

    • Pens
    • Pencils
    • Notebook

    Available dates