Help and support for English course students
Important visa updates
Urgent arrival information for international students from:
- South Korea
- New Zealand
Students joining the Language Centre for short-term study (less than 6 months) must not use the automated eGates when arriving in the UK. You will need to see a Border Officer on arrival to get a Short Term Study visa stamp. Please note that you will also need to keep your boarding pass or flight ticket.
If you use the eGates, you will be granted entry as a general visitor, which means you cannot study for more than 30 days. If your course is longer than 30 days you will need to leave the UK and return with the correct visa stamp.
Please read our short term study visa information if you are from outside the European Economic Area (EEA) and Switzerland and will study English for a short period of time at UAL Language Centre. If you have any questions, please email email@example.com.
If you are coming from overseas, please read our Pre-Departure Guide for 2020 (PDF 701KB) before you travel to the UK to join your English course at the Language Centre.
The Pre-departure guide contains practical suggestions including what to bring with you to London, safety information and what to do on your first day at the Language Centre. You may find it useful to print it out and bring it with you when you come to the UK.
Brexit information for students
At UAL we are committed to all of our current and prospective students, including those from the European Union (EU). We value our place in the European cultural environment and believe that knowledge and scholarship are borderless.
Administration and welfare
Our administration team can help you with Oyster cards (London Underground and buses), course extensions, accommodation, bank letters and general guidance for living in London.
Our Welfare Officer can help you with any other issues, from registering with a doctor to personal problems.
Students under 18
Please read the important information we have provided for students under 18 and their parents or guardians.
Your English course fees include insurance, provided by Endsleigh Insurance. This policy does not cover students on our Languages, Arts and Culture or English Language Support programmes.
The policy covers cancellation, medical and theft, as well as other things during study period at the Language Centre. It also covers you for your direct trip from and back to your home at the start and end of your course, but only if you travel is undertaken 2 days before your course begins and 2 days after it ends.
If you have any questions about your insurance cover, please contact firstname.lastname@example.org.
Language Centre students have access to a wide range of exciting UAL Social Programme events. Most Social Programme activities are free, but there are some activities such as theatre trips and trips outside London that you will need to pay for. The most you could expect to pay would be £25.
The UAL Students’ Union (Arts SU) offers a wide range of clubs and societies which Language Centre students are welcome to join. The cost of joining a club or society is around £7 a year.
Occasionally we also run teacher-accompanied after school trips to restaurants and other places of interest in London for our students.
For regular updates on social programme events: