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Language Centre English courses, English & Arts Privacy Notice

Information about you to be collected or created:

  • The information on this form
  • Information about your progression during the course, including attendance, feedback and grades
  • Uploaded copy of your IELTS Certificate (where applicable)
  • Uploaded copy of Passport or European Union ID card
  • Uploaded photograph of you for your UAL ID Card

Why is information needed and specifically how will it be used?

  • For administrative purposes and to process your course and if applicable accommodation / transfer application and booking in a timely manner
  • To be able to communicate payment instructions, provide joining instructions, and to let you know about any important changes to course information
  • To help us improve our course offerings and internal record keeping
  • To monitor equal opportunities

You may opt out of receiving marketing email material at any time you wish by clicking the unsubscribe link at the bottom of your email. Or you may inform us by email that you wish to be removed from our communications database.


GDPR legal basis

Booking and participating in the course – 6(1)(b) – Processing is necessary for the performance of a contract

Contact about courses (marketing) – 6 (1) f Legitimate Interest, processed with consent obtained in accordance with the Privacy and Electronic Communication Regulation (PECR) Sharing with UK Visas and Immigration – 6 (1) c necessary for compliance with legal obligation

In order to provide you with student support, and for administration and CRM purposes we also store your information in the secure password-protected Language Centre database, which is hosted by UAL servers in the UK.

Data sharing

We may share aggregated data with selected third parties, without disclosing individual names or personally identifying information.

Personal data may also be shared with UK law enforcement if necessary for the prevention and detection of crime, apprehension of offenders or collection of taxes, or with other authorities in circumstances where there is a clear legal basis.

Personal data of students of English courses and English Plus courses will be shared with UAL Short Courses Ltd, a wholly owned subsidiary of UAL which delivers these courses, if a student books English Plus courses through the Language Centre.

Personal data including dietary information, allergies or relevant medical information which is necessary in order to provide students with accommodation and catering will be shared with Hosts International if a student books accommodation or transfer with Hosts International through us. Hosts International privacy policy can be read at: Students’ personal data: full name including title and date of birth and other data relating to the course booking date, course start date and end date at the Language Centre are shared with Endsleigh Insurance, in order to insure the students during their trip and studies at the Language Centre, as part of the service we offer them. The Endsleigh Insurance Privacy Notice can be read here:

Students’ biographical information and course dates at the Language Centre are shared with UK Visas and Immigration in order to enable students to apply for a Tier 4 visa to study in the UK. We are legally required to share this information with UK Visas and Immigration. If a student is sponsored by the Language Centre under Tier 4 and their course is curtailed, we are also required to notify UK Visas and Immigration.

Data retention

By enrolling on a course, you agree to the Language Centre retaining your personal data in accordance with the University of the Arts London’s data retention schedule in order to provide information and / or evidence of your immigration status, academic results and qualifications to you or your future employers or government departments including the UK Home Office.

Course booking, successful bookings - End of student relationship + 6 years

Course booking, unsuccessful bookings - Completion of process + 6 months

Contact details for marketing purposes – until you withdraw your consent to be contacted

Automated decision-making – No


We will use your course information and your enquiry and booking forms submitted and publicly available information about you (e.g. social media) or where you live (open internet) to limit the amount of contact we make with you and inform you only of what we think you will find relevant.

For further information about how we will process your personal data please read UAL’s privacy information:

Privacy notice for “Further details” section on health

The health information in this section will be processed under GDPR Article 9 (2) a - Explicit Consent. Please leave blank if you don’t consent to us processing this information, or if you provide it but want to withdraw consent later, please email to have it removed from our systems.

If you don’t provide the information here, you can email directly if you require assistance or support at any time or inform us of an issue if and when you feel it is relevant.