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Abstract painting by Mathilda Roach Osborne

Coronavirus: Student resources available online

Written by Internal Communications
Published date 26 March 2020

In order to ensure the safety of our students and staff, our buildings are now closed until further notice. No services will be available on site, however you can access various resources online, listed below. Thank you to all students for their patience during this difficult period. For more information on changes at UAL as a result of the Coronavirus outbreak, please visit our Coronavirus web page, or contact

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  • Learning
  • Microsoft Teams and Office 365
  • Careers
  • Libraries
  • Health and Wellbeing
  • IT and Assistive Technology
  • Support Services and general enquiries
  • Community
  • Learning

    Academic Support Online features online learning materials, workshops and tutorials which can be accessed from home.

    Cite Them Right Online is a comprehensive guide to referencing and citation and enables you to generate your own references.

    Language Development offer 45 minute online tutorials, where you can receive feedback on your written work, including grammar, style, tone and structure.

    A variety of online learning courses are offered free of charge by LinkedIn Learning, OpenLearn and FutureLearn.

    Our Arts Shops are sharing tutorials and ideas for making you can do at home. Follow them on instagram at @lcc_arts_shop, @csm_arts_shop and @ccw_arts_shop.

    If you have questions around teaching, learning and assessment, please read our FAQs

    Microsoft Teams and Office 365

    Microsoft Teams

    Teams can be used for small-scale audio/video meetings and chat such as tutorials and group work. You can also send documents, create virtual groups and channels dedicated to specific topics/projects.

    How to access Teams

    Using your UAL email account, you can either access the browser version through the Office 365 suite or download to your phone/tablet by searching 'Teams' in the App Store (Apple) or Google Play (Android).

    Meetings and chats

    Other Office 365 apps

    You can access the full suite of Office 365 online apps including Outlook email, OneDrive and SharePoint by logging with your usual UAL username and password.

    As well as having online versions of the usual Microsoft programmes (e.g. Excel, PowerPoint, Publisher and Word), why not try out tools to help you with your work such as Planner and Stream.


    You can get one-to-one advice from our careers and employability team every day 10am - 3pm through their online chat system. All UAL students and graduates can get help with job search strategies, reviewing CVs, identifying a career path and interview prep. Not available at those times? Email the team any time at

    You can also check out their online advice on:

    The team are continuing to run free events for students online. Sign-up for one of their upcoming webinars, including:

    Sign-up to their newsletter for all the latest advice and opportunities from the careers team.


    Got a question for the library? Use our Library Ask service.

    Did you know that you can access Ejournals and Ebooks from home, or use Articles Plus to search across many of the online resources the library subscribes to, including image databases?

    Subject guides to all UAL's courses also list key online resources for your area of study.

    For one-to-one support, email one of our Academic Support Librarians, who would be happy to help.

    Find out more about online library resources.

    Health and Wellbeing

    UAL Chaplaincy has shared some tips for staying mentally and physically well whilst isolating. They are also running free meditation sessions via Zoom each week. Visit and check the schedule under 'THIS WEEK'.

    If you need urgent mental health support, our Out of Hours page lists a variety of services which can be accessed 24/7. You should always dial 999 in an emergency requiring the police, ambulance service or fire brigade.

    This list of gentle sitting exercises created by the NHS will help improve your mobility, and can be done at home.

    The mental health charity Mind has created a list of things you can try if you're feeling anxious about Coronavirus, or you're self-isolating.

    The Social Programme has created a list of helpful tips and contact numbers for all students self-isolating in UAL accommodation.

    IT and Assistive Technology

    Whether it’s the software on our computers or the free apps we recommend for your phones and tablets, there are many tools out there to help you with your learning. Visit our Assistive Technology page for tips and ideas.

    For IT Support, please raise a ticket on MySupport, or contact the team on 020 7514 9898 with urgent enquiries.

    Adobe has provided temporary at-home access for all students, so that they can continue to work remotely. These Creative Cloud desktop app licenses are currently valid until May 31 2020. Find out more

    Support services and general enquiries

    Student Advice Service Help Desks are now working remotely. Please contact the team using their online form and they will reply by email or telephone within 3 working days.

    If you have questions around your Tier 4 VISA, please read our FAQs.


    The Social Programme is running free virtual events to help you stay connected with our community, free and open to all.

    The postgraduate community is also encouraging students to stay connected through a variety of opportunities. Got an idea for a Post-Grad Community storyGet in touch to publish your content. You can also present your research in a webinar or present your artwork online.