Get connected
Keep up to date with important information and get your IT set up.
Stay informed
There's always so much going on at UAL. With all the Colleges, courses, students, staff, events and exhibitions, there feels like a lot you need to keep aware of. Here’s a few ways you can make sure you always know what’s going on.
Student emails and network account
The first things you will need to do is make sure you have set up your new student email account. It is good practice to check your UAL email account regularly, it’s where you’ll get important news and updates about your studies, course, and time at UAL.
If you have firmly accepted your offer, you can access your UAL email account about 10 weeks before starting your course. Once you have accepted your place you will gain access to the account within 72 hours.
You'll be sent an email containing your network username and a link asking you to set a password. You should do this as soon as possible. The email will be sent to the personal email address you gave us when applying.
You can access your email account from any computer or laptop by logging into the Outlook app, or you can access email through the MyUAL app.
UAL Portal
UAL Portal is where you can access key information about your application, enrolment and assessments while you're at UAL. You can view your personal information and download status letters under ‘My Study Details’.
It's also important that you update us straight away if there are any changes to your contact details or personal information.
Social media
We’ve got plenty of social channels for you to follow us on. Get all the latest updates and see incredible student work by following our:
Make sure you also follow your College’s social media account for more specific information. There may even be channels for your individual course.
Check out amazing student work and get updates on our Instagram
Student news
Want to see the latest student news stories? You can get news from your College, or we’ve got a dedicated news feed just for you. We publish news, opportunities, and articles to help you in your time at UAL.
MyUAL app
MyUAL is our free student app, with all the essential info you need in one place. It contains your UAL email, timetable, events, jobs and news. Log in using your UAL account details once you've enrolled.
We also use app alerts to let you know about incidents that may impact you – such as IT issues or building closures. Turn your notifications on so you don’t miss anything!
Text alerts
Sometimes we need to tell you about something important, like building closures or other incidents. When this happens, you’ll get a text to your mobile phone with the information you need. Please always make sure the mobile number you’ve given us is up to date.
Halls Life
This is a platform just for UAL students. It’s a one-stop shop for everything related to student living, including:
- essential info
- behind the scenes look at life in halls
- vlogs and blogs by fellow students
- a full events schedule
- recipes
- wellbeing advice
- London life hacks and local insider tips.
IT set-up and support
Wi-Fi access
You can connect to UAL-Wi-Fi across all our sites. Just select the UAL Wi-Fi network and login using your UAL username and password.
IT help and support
IT Services look after your account, your email, computers, printing and online security.
If you get stuck or need help with an account or system, contact them:
They’re available 24/7, 365 days a year.
Printing
You’ll find printers across College locations, including all libraries and Learning Zones. There are many ways to print - you can even print from your mobile device, or from an off-site location.
Printing costs vary depending on size and colourway. You can view and top-up your printing credit online. There’s also a handy ‘Print credits’ tile on the MyUAL app.