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Heather Francis

  • TitleChief Operating Officer


Heather is the Chief Operating Officer at the University of the Arts London. She previously served as the Chief Financial Officer when she joined the University in 2019.

As Chief Operating Officer, Heather's remit encompasses Finance, Legal, Estates, Student Marketing, Recruitment & Admissions and the Academic Registry. Her key responsibilities are to lead and manage these areas to meet the needs of the University in line with its Strategy and core business principles.

Heather joined the university from the Victoria and Albert Museum where she was Director of Finance and Resources. She is also a trustee for Advance HE.