We know that waiting for a decision on your application to UAL can be a nerve-wracking time.
We hope some of the guidance here will help answer some of the questions you may have while waiting to hear back us.
When will I hear from UAL?
UAL will not make you wait for a decision longer than is necessary; however, we will ensure that enough time is spent considering each application carefully.
Applicants may need to wait longer than expected for a response on their application for the following reasons:
Volume of applications
Some of our courses receive a high volume of applications so it can take some time to make decisions on them.
Where the standard of applications is high, applicants may find a delay in receiving feedback as more time is required to assess candidates.
If you have applied to a portfolio-based course this may result in you waiting longer for your decision because our academic staff need to review your portfolio in addition to your application.
The selection process
If we feel that you are not suitable for the course which you originally applied to, we may offer you an alternative course that we feel is more suitable. Your application is extremely important to us and we want to ensure that we make the right offer for you.
If you are going to be considered for alternative course(s), we will inform you as soon as possible. You may opt out at any stage, if you do not wish to be considered.
Who should I contact if I have questions?
Your Student Administrator or Administrative Team is responsible for guiding your through the application process.
Most of the emails you received during this process will have been sent to you by your Student Administrator or Student Administration Team, whose contact details will be at the bottom of your emails.
If you are unsure how to contact your Student Administrator or Student Administration Team, please check all previous correspondence from UAL regarding your application. Their details will appear at the end of most correspondence sent out to you.
If you are still unsure, please contact your College to find out who your Student Administrator is and what their contact details are.
My application was unsuccessful - what happens next?
If you would like feedback on an unsuccessful application, you should email the Student Administrator, Student Administration Team or international office that processed your application ensuring that you quote your student ID number.
We will then send you feedback as soon as possible; however, at certain peak times of the application cycle we appreciate your understanding if our response is delayed.
- If you are a UCAS applicant who has used all of their choices you may be able to make additional course choices to UAL through UCAS Extra or Clearing.
- If your application to a further education course has been unsuccessful you can check the UAL website during April to see if there are any vacancies on our other FE courses.
- If your application to a postgraduate course is unsuccessful you can apply to another course if you would like to.
I've received an offer - what happens next?
If your offer is ‘Conditional’, this means that you have to meet certain requirements which will be specified to you in your offer email or via UCAS Track, where applicable. If your offer is ‘Unconditional’, this means that all offer conditions have been met.
All offers must become fully Unconditional before we can admit you to the University.
To make your Conditional offer Unconditional, you should send documents to prove that you have met your conditions to the Student Administrator or Student Administration Team that is processing your application as soon as possible.
- Look out for your offer letter or, if you have applied through UCAS, check your UCAS Track account.
- If you have applied to an FE or PG course, you may accept your offer via email. If you have applied through UCAS, accept your offer via UCAS Track.
If your offer is Conditional, once you have received your results/certificates, you must:
- Scan a copy of each original certificate
- Send your certificate(s) in an email to your Student Administrator, Student Administration Team or international office who are processing your application. You will receive acknowledgement of this once you have done it.
Please note that you will also be required to present the original copy of your certificates at Enrolment.
- Apply for accommodation or funding if applicable.
- Look out for enrolment instructions, which will be emailed to you.
International Students must additionally:
- Pay your tuition fee deposit to secure your place. If you have not yet met all of the conditions of your offer you should not pay your deposit until you have met them.
- When we receive your deposit and you have met all conditions, we will issue your Confirmation of Acceptance for Studies (CAS) if you need one. Please note that this will be issued no earlier than three months before your course is due to start.
- Apply for a visa if you do not hold an EEA passport.