First Aid and Incident Reporting

Information about first aid and incident reporting. Find out who our first aiders are and how you can contact them.

The current first aider list is available to download under 'Contacting a first aider' and the incident report form is available under 'Reporting an incident'. Remember to report all incidents no matter how trivial they may seem at the time. Please ensure that you also report any 'near misses' - incidents that could have resulted in injury or ill health. 

Contacting a first aider

View the list of UAL first aiders here: Current UAL First Aider list - updated February 2018

There are posters displayed across all sites with the number to call if you need first aid assistance. The operator will then contact a first aider from the list or will let you know where your nearest first aider is based.

If you require an ambulance call 5-999 from any internal phone or 999 from a mobile and provide your location.

In the event of a serious injury:

  • Make the accident scene safe
  • Contact a first aider / emergency services to assist the casualty
  • Inform the Incident Manager (College Facilities Manager or their deputy)
  • Secure and preserve the scene 


Contacting a mental health first aider

Mental Health First Aiders provide immediate support to people in crisis. The Mental Health First Aid (MHFA) network is made up of trained staff volunteers from across the University and includes technicians, academics and staff from the support services.

Whilst both staff and students can contact a MHFA, students, in the first instance, should contact the Student Mental Health Advice Service who can be contacted at or 020 7514 6251. Please follow the link to the Student Mental Health page for further details.

If you do wish to contact a MHFA there are posters displayed across all sites with the number to call. The operator will then contact a MHFA from the list or will let you know where your nearest MHFA is based. Alternatively, please view the current list of UAL Mental Health First Aiders (Excel 17KB).

Reporting an incident

All incidents that happen because of university activities must be reported using the UAL incident reporting procedure. Reports should be made immediately. 

Incident report forms can be found at the front desk of every UAL building and can be downloaded here: Accident / Incident / Near-miss Report Form (Word 139KB)

An incident is any accident resulting in injury or ill health and any near miss that might have resulted in injury or ill health.

Incidents include:

  • An accident or near miss on any UAL site.
  • An accident or near miss that happens off site but is caused by university activity; for example, an incident at an exhibition off site that is being run by the university, or in partnership with a third party organisation.
  • An accident or near miss involving a student whilst on work experience, including when overseas.
  • An accident or incident that occurs during a field trip.

Details of who to send the completed form to are included in the form.

First aid kits and waste

First aid kits:

There are first aid kits on every site. Their locations will vary, some are kept by first aiders and others will be located in specific areas.

Estates replenish first aid kits. Please email if you need replacement items.

There is no legal requirement for the contents of a first aid kit but it should be suitable for your area. As a guide, where work activities involve low hazards, a minimum stock of first-aid items might be:

  • individually wrapped sterile plasters (assorted sizes), appropriate to the type of work (hypoallergenic plasters can be provided if necessary);
  • sterile eye pads;
  • individually wrapped triangular bandages, preferably sterile;
  • safety pins;
  • large sterile individually wrapped un-medicated wound dressings;
  • medium-sized sterile individually wrapped un-medicated wound dressings;
  • disposable gloves (for advice on latex gloves please see Selecting latex gloves)

First aid waste:

Small amounts of first aid waste, such as plasters can be disposed of in the normal waste bins. Larger amounts of first aid waste can be disposed of in the sanitary bins provided in the female and accessible toilets. Paramedics may be willing to remove contaminated waste but they are not obliged to.