About Us
Support Services for Students
These services offer support that enables students to develop their professional, personal and creative potential:
These services are based at the Student Centre at University of the Arts London's headquarters in high holborn. During term time, we offer a range of services at six college-based offices using a 'one-stop-shop' approach. Each College office is staffed by Student Advice staff who will usually be the first point of contact for students.
The Dean of Students is also located in the Student Centre.
Student Advice
Paul Rossi, Ext 6232 p.rossi@arts.ac.uk heads the team of Student Advisers and Information Officers
Student Advisers and Information Officers are guidance workers who have both generic and specialist knowledge and skills. They offer guidance to large numbers of students on matters related to finance, immigration, etc. They are often in the front-line of dealing with student distress, and they are expected to make appropriate choices about their level of involvement. Student Advisers are not qualified Counsellors, but they might suggest that a student sees a Counsellor if they think it's appropriate.
The Senior Student Advisers work across Student Services to provide support and guidance for students and staff on areas related to both Student Funding and Immigration issues.
Student Advisers (like Counsellors) are not trained mental health workers or paramedics. In some cases, Student Advisers may be directly involved in referral processes or in managing emergency situations, but they should only do so in partnership with College staff and in accordance with the guidelines. For example, they may choose not to accompany a student to hospital.
further information about how student advisers can help you in your work with students
Student Advisers Helpline
Ext 6250
Email: student.advisers@arts.ac.uk
Creative Careers
Head of Creative Careers: Elaine Banham e.banham@arts.ac.uk Ext 6160Creative Careers enables students to manage transitions from education to their next step and beyond,and empowers them to make the most of opportunities available to them. Students use the service throughout their course, and for up to two years after leaving (unless they continue their studies at another institution).
Creative Careers has developed unique information resources to meet the specialist needs and interests of University of the Arts London students and graduates.
In the Careers Information Centre at 272 High Holborn, you will find information files, directories, books and periodicals covering subjects such as setting up in business, freelancing as an artist or designer, funding, studio workspace, postgraduate study opportunities UK and world wide, major fashion retail training schemes and trade fair catalogues. Dedicated PCs and Macs offer students software to aid career and further study choices, web access for career related research and the opportunity to type applications and CVs.
further information about how creative careers can help you in your work with students
Careers Information Centre
Ext 6150
Counselling, Health Advice and Disability
Head of Counselling, Health Advice and Disability: Ken Ewings, Ext 6257 k.ewings@arts.ac.uk
Counselling Service
The Counselling Service offers professional and confidential counselling to individual students and in groups. Counselling is not an emergency or crisis intervention but provides students with an opportunity for talking through a whole range of concerns and difficulties.
The service operates an appointment system. At busy times there can be a waiting list. If the matter is very pressing, students can ask for an 'urgent appointment' which will usually be offered within a few days.
Appointments are available either through the Student Adviser at your site or Student Services at the Student Centre.
further information about the counselling service
Counselling appointments
Ext 6251
Email: counselling@arts.ac.uk
Health and Mental Health
Student Services offers health advice for students at University of the Arts London. If students have a specific health query, they can contact one of the Student Health Advisers directly (see below). They are happy to give advice or support on issues such as healthy eating, smoking, alcohol and drugs, contraception, travel health, exercise, sexual health, pregnancy, stress and anxiety, depression and mental health problems.
further information about how to work with students who have mental health problems
Student Health Adviser
Ext 2988
l.ahearne@arts.ac.uk
Student Mental Health Adviser
Ext 6231
s.avasthi@arts.ac.uk
Student Health Email
studenthealth@arts.ac.uk
Disability
Head of University Disability Service: Jennifer Alsop, Ext 6264, j.alsop@arts.ac.uk
The Disability Team is based at the Student Centre at High Holborn, and can provide information, advice and help to students at any stage of their course and before they start.
Students may want information about access and/or support available to disabled students, or funding. The Disability Team will assist College staff to arrange access visits or to help with arrangements for open days, interviews, sign language interpretation, etc.
Students may want to discuss concerns relating to their studies and can ask the team to raise issues, such as confidentiality, with academic staff on their behalf. The Disability Team can act as liaison with external agencies to enable a student to access a specific service or support.
For full information on University of the Arts London policy and provisions for disabled students please see our 'Breaking the Barriers' booklet, which is the University's Disability Statement. Please contact the Disability Team to order a copy or if you would like to download a copy in PDF format click here to visit our disabiltiy team publications page.
Colleges also offer disability or dyslexia support. For contact details for College Disability Representatives and Dyslexia Coordinators, visit the disability section of this website.
Disability Team enquiries
Ext 6157 and 6156
Textphone: 18001 020 7514 6157
Email: disability@arts.ac.uk
Chaplaincy
The team of chaplains are available to students and staff of whatever faith background or none. They offer personal pastoral support and a confidential listening ear, and are committed to equality and diversity issues, and encouraging a better understanding and respect for differences between people of all faiths and beliefs.
University Chaplain
Ext 6528
chaplaincy@arts.ac.uk
