Two Page Summary of SICOM (pdf)

SICOM Phase One 2008/9
The first phase of this project, investigated how the University can provide effective support for course organisation and management; its purpose was to identify the underlying causes for consistently low scores in the National Student Survey in this area, as well as concerns raised by staff. The investigation was carried out through a series of cross UAL workshops, business process and data analysis, and the project reported to the University's Strategy Board in spring 2009, with its recommendations.

Report to Strategy Board (pdf)  25 March 2009
The Process maps (pdf) 
Full Report (pdf)

SICOM Phase Two 2009/10
SICOM developed three project strands to take forward its initial recommendations: Course, People and Process.
Project Organisation Chart (pdf)

Executive Board approved the Course and People Project Strands’ proposals for “clustering” courses into programmes, supported by a programme team paper to Executive Board 26 May 2010 (pdf) . For further detailed background read the research on these proposals (pdf) and see the Annotated Process Maps (pdf).

The Process Project strand supported QLSV4 rollout and took a coordinating role with a range of IT projects. It reported in a paper to Executive Board 21 July 2010 (pdf).

SICOM Phase Three 2010/11
The People and Course Project Strands supported Colleges with planning for their Programmes, working closely with the Registry Services Review Project, launched in September 2010. All Colleges ran a trial programme during the year and participating staff were asked for their feedback; read the SICOM Pilot Initial Evaluation June 2011 (pdf). The Process Project strand funded consultancy support to tackle the complex range of problems hindering the rollout of QLSV4, enabling Student Self Service (online enrolment) in autumn 2011 and the strand was formally closed in July. Read the Process Project Strand Closure report (pdf).

SICOM Phase Four 2011/12
During 2011/12 Colleges were able to confirm their Programmes and worked to put the Programmes and Teams in place, so they were ready to start planning for 2012/13. 

Last Updated 04/10/12