Inbo Kang

Design-led collaborative public service innovation: Investigating the role design/designers play in supporting effective collaboration in local government organisations

London College of Communication

Design approaches have been acknowledged and applied as an important tool to develop and innovate services in public sector organisations in a number of countries because they help organisations drive innovation and change through the collaboration among various stakeholders with a human-centred design perspective.

This research will explore design for collaborative public service development and innovation, particularly within the local government sector through mixed methodology including survey and case study approach, by investigating the factors determining effective collaborations and the role design/ designers are playing and could play in supporting systematic and productive collaborations.


Dr Alison Prendiville

Daniela Sangiorgi