Box Office Help

Using Box Office to book a ticket for the first time?

If you are using our Box Office ticketing system for the first time, you will need to create an account before you complete your booking transaction.

Keep your password safe.

After that, when you return to buy a ticket all you will need is your login email address and the password assigned to your Platform Theatre account.

Create an account

Login - if you already have an account

UAL and CSM students and staff: This login is different from your UAL login.  Please exit Citrix before booking tickets.

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Problem logging in?

If you have previously registered your email address with the Platform Theatre (via a telephone booking, in person or online)  please click the link: 'Forgotten your Password' under the login form to activate your online account. 

If you don’t have an account with us yet, please click 'Register Now' under the login form to create your Platform Theatre account.

Create an account 

Login here- if you already have an account 

Forgotten your password?

Please remember: UAL and CSM student and staff to EXIT  CITRIX before booking tickets

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Need to use a promotional code?

If you have a promotion code, type your code into the promotional code box. 

Some promotional codes, those that are limited to time or the amount of tickets, do not take effect until you login.  All discounts should be applied before you pay. 

In the 'Savings Panel' you will be able to see what savings apply with you ticket selections and the codes.

Please note: if you have used a discount or promotional code you may be asked for ID when you collect your tickets.

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