Frequently Asked Questions

Booking Information

Anyone 18 or over, of any nationality can attend one of our courses, unless the course is designed for a specific age group. As long as you have a passion for art and design you are welcome to apply. Please note that we will not request test scores, however, a minimum level of spoken and written English is required. You should have the equivalent of an IELTS score of 5, as a minimum.

Joining Instructions

A general confirmation email will be received immediately after your booking.  However, please note that 2 days before the course starts you will receive additional information about your online course, including log-in details. If you book the course less than 7 days before the course start, you will receive your course information within 24 hours. If you have not received your log-in details within 24 hours of your course starting, please email onlineshortcourses@arts.ac.uk 

Enrolment Deadlines

There are no strict deadlines for applications. We take bookings until each course is fully subscribed or begins, whichever comes first.  However, we do recommend that you book as early as possible so that we know if minimum booking numbers will be met. We aim to confirm all courses around 4 weeks prior to the start date, so we suggest that you register before this time. Your place on a course is only guaranteed once the full fee has been received.  

Due to the flexible nature of online courses and recorded sessions, if there is still availability, late bookings can be made up to a week after the start of the course.

Level

Our online courses are aimed at anyone who has an interest in art or design and who wishes to improve their skills and knowledge through practice. While some courses are more suitable to learners with previous experience in the field, there are also entry level courses which are easily accessible for complete beginners.  

Class Size

Online courses have between 8 and 12 students which allows for a good deal of individual attention from your tutors during the interactive live sessions.

English Level

All students must have a minimum IELTS score of 5 to join our online courses. We will not require official test results, however, it is the responsibility of the student to ensure they have the appropriate English level to attend and participate in the course.   

If you are based in London, you may wish to combine your art or design course with English language studies run by the Language Centre at the University of the Arts London. Further details can be found at www.arts.ac.uk/study-at-ual/international/language-centre/

Age Group

Anyone 18 years old and over can enrol on our courses, unless the course is designed for a specific age group. There is no upper age limit - we have students of all ages.

For students under the age of 18, we also offer courses specifically for 13 to 15 year olds and 16 to 18 year olds during the academic holidays.  These courses are listed on our website with the age range in the course title or in the 'Courses for under 19 years old' section. Please note that students must be the minimum age specified for the course on the first day of class. 

Course Archives

Students can access the archive of the live sessions and all of the course content for the duration of the course and for up to three months after the course ends.

Overseas Students

Online courses are perfect for overseas students!  Because the courses are taught online, there are no geographical restrictions for you to attend the classes.

Please be aware that you will be required to attend live classes which will take place at a specific day and time every week. You will also need to ensure that your level of spoken and written English is sufficient to attend the course.  We would suggest a minimum IELTS score of 5, although no formal results will be required. 

Disabled Students

The college aims to respond positively to disability so that all students can take advantage of our courses. Some of the current communication methods of the Virtual Learning Environment might not be accessible depending on the disabilities. Please contact our office before you enrol so that we can ensure every effort will be made to accommodate your needs. 

Equipment

In addition to the materials list specific to the course you choose, you will need:

  • Recent computer device with an up-to-date operating system and web browser (smart phones and tablets can also be used, but have minor some restrictions during the live classes)
  • Microphone
  • Headphones (a headset with microphone/headphones is highly recommended)
  • Webcam 
  • A good broadband connection

Why do you need headphones if your computer is equipped with speakers?

Well, the live class sessions use technology that enables you to talk to and hear the tutor and other students. Because the microphone records everything around you, it would also record the sound coming from the speakers, which would create an echo loop which would eventually make the live class non-audible. In such case, the tutor would be forced to switch off your microphone remotely.

Time Requirements

A live class typically runs 1.5 hours, however, you would be required to allow for at least 15-30 minutes before and after the allocated time. This is to make sure that all of your equipment is set-up and working correctly, and that enough time is allocated to answer any questions during the class.

Although not compulsory, we highly encourage our students to allocate a minimum of 1.5 hours a week to complete the weekly assignment, as it furthers the learning done in class.

Please note that you can connect to a live class using any modern computer with a decent internet connection, assuming that you are in a relatively quiet environment. As a live class requires your attention for the whole time of the session, you will need to make sure that you won't be distracted by your surroundings.