• Operations, Policies and Procedures Handbook
  The UAL Awarding Body Operations, Policies and Procedures handbook is available here.
• Centre Approval
  Click here to find out how to become a University of the Arts London Awarding Body approved centre
• Qualification Approval
  Click here to find out how to become approved to run specific qualifications
• Registration
  Click here to find out about registering, withdrawing and transferring candidates
• Certification
  Click here to find out how to claim for certification and to obtain replacement certificates
• Quartz
  For information and access to Quartz, the UAL Awarding Body registration and results submission service.
• Personal Learner Record
  Click here to find out about the Personal Learner Record and the Unique Learner Number
• Customer Service
  Click here for UALAB's current customer service and equal opportunities commitment
• Enquiries, appeals and complaints
  Information on making an enquiry and UAL Awarding Body appeals and complaints procedures.
• Finance
  Please see here for the UAL Awarding Body Invoicing Policy.

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