Bullying & Harassment

Information for students

The University takes all reports of bullying and harassment seriously. We will work with students to address allegations and effects on their well-being and their studies with appropriate confidentiality and sensitivity.

For information on what is considered bullying and harassment current students can access further information on the intranet, searching for 'bullying'.

Tell someone, so we can help to stop it

Students experiencing bullying and harassment can access advice and support from their tutor, their course leader, their Programme Director, a halls of residence manager, a counsellor, the Student Union or the Diversity Team.

The University strongly encourages students to share their experiences of bullying and harassment with a member of staff or a service in the University. Delaying telling someone could result in an incident or issue becoming more severe, more difficult to investigate and harder to resolve.

Explore different resolutions

There are a number of ways to resolve bullying and harassment issues, both informally and formally. Who to approach will depend on the whether the reported bullying and harassment is between students or between a student and a staff member, the nature and severity of the problem and what the student seeking support wants in terms of outcome.

Students can

  • Talk to a counsellor, the Student Union or the Diversity Team, in confidence, to consider options available, to prepare for talking to the person to seek an informal resolution or for guidance on raising formal complaints.
  • Raise the issue directly with the person to give them an opportunity to understand and address the difficulties their actions are causing you.
  • Ask a member of staff from your course (or your halls, if appropriate) to monitor interactions, to be alert to inappropriate behaviours and/or speak to the person with you.
  • Ask for independent mediation to resolve the problem. Taking part in mediation can be a way of addressing reported discrimination or cultural conflict without making a formal complaint. Mediation is facilitated by an external professionally trained mediator to ensure impartiality.
  • Report incidents and concerns formally by contacting the Dean with responsibility for your course.

How can counselling help?

Counselling offers students space to reflect on their experience, clarify and name the problem, articulate how they are feeling, identify personal strengths, stand up to and challenge the bullying and harassment and address the impact of the experience on their confidence, self-esteem and well being.

You can request a counselling appointment online, call on 020 7514 6251 or email counselling@arts.ac.uk.

Is mediation right for me?

Mediation is a process where 2 people meet in the presence of an impartial person who helps them to discuss and resolve an issue of conflict.

The UAL Resolutions Mediation service aims to help resolve concerns relating to alleged discrimination, bullying or harassment that arise between students or between students and staff.

CMP Resolutions deliver confidential, impartial mediation for students. If you have experienced conflict with another student or member of staff, mediation might be right for you.

Mediation enables people to discuss concerns in a safe, confidential and non-judgemental way. Therefore, we offer mediation to help resolve issues that arise:

  • Between students. For example, if 2 or more students experience conflict relating to a cultural issue or if there has been a breakdown in relationship as a result of harassment, bullying or discrimination.
  • Between students and members of staff. For example, if a student and staff member experience conflict or if a student raises a complaint or concern relating to discrimination, harassment or bullying.

The Resolutions Mediation service is voluntary and any discussions that take place are strictly confidential.

To find out more, please download our leaflet:

For a confidential discussion about how mediation might help you, please contact:‌‌‌ resolutions@arts.ac.uk